Summary
Overview
Work History
Education
Skills
Timeline
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Deseray Knight

Conroe

Summary

Dynamic professional with a strong background in customer service at IHOP, excelling in order accuracy and conflict resolution. Proven ability to enhance guest satisfaction through effective communication and teamwork. Skilled in behavioral interventions, fostering positive behaviors in children as an ABA Therapist, while ensuring compliance with food safety standards in diverse environments.

Overview

5
5
years of professional experience

Work History

Server

IHOP
Kingwood
09.2024 - 12.2025
  • Provided friendly and efficient service to guests in a fast-paced dining environment.
  • Took customer orders accurately and communicated special requests to the kitchen staff.
  • Processed payments quickly using point-of-sale system while ensuring accuracy of transactions.
  • Resolved customer complaints promptly to enhance guest satisfaction during dining experience.
  • Provided excellent customer service to ensure satisfaction.

Child Nutrition Worker

Conroe ISD
Conroe
12.2024 - 02.2025
  • Prepared nutritious meals according to established guidelines for student health.
  • Assisted in maintaining clean and organized kitchen and serving areas.
  • Operated kitchen equipment safely while following proper food handling procedures.
  • Collaborated with team members to ensure smooth meal service during lunch hours.

Driver

Uber
Houston
03.2023 - 10.2024
  • Navigated city routes efficiently to provide timely rides for passengers.
  • Maintained vehicle cleanliness and ensured proper functioning before each trip.
  • Communicated effectively with passengers to enhance ride experience and safety.

Housekeeping Room Attendant

Courtyard by Marriott
The Woodlands
07.2020 - 02.2022
  • Cleaned and sanitized guest rooms to ensure a welcoming environment.
  • Inspected rooms for maintenance needs and reported issues promptly.
  • Collaborated with team members to maintain high cleanliness standards.
  • Managed laundry services by sorting, washing, and folding linens efficiently.

ABA Therapist

Spectaular Kids
Kingwood
08.2021 - 10.2021
  • Developed individualized treatment plans for children with autism spectrum disorder.
  • Implemented behavioral interventions to promote skill acquisition and positive behaviors.
  • Conducted assessments to monitor progress and adjust strategies as needed.
  • Maintained accurate documentation of sessions, progress notes, and treatment plans.
  • Facilitated group therapy sessions to encourage social skills among peers.
  • Created visual supports such as schedules or choice boards for clients who may benefit from them.
  • Utilized positive reinforcement methods to increase desired behaviors while decreasing challenging behaviors.

Education

High School Diploma -

Penn Foster High School
Chandler, AZ
08-2019

Skills

  • Customer service
  • Food safety compliance
  • Order accuracy
  • Conflict resolution
  • Behavioral interventions
  • Verbal behavior
  • Reinforcement techniques
  • Visual supports
  • Social skills development
  • Teamwork

Timeline

Child Nutrition Worker

Conroe ISD
12.2024 - 02.2025

Server

IHOP
09.2024 - 12.2025

Driver

Uber
03.2023 - 10.2024

ABA Therapist

Spectaular Kids
08.2021 - 10.2021

Housekeeping Room Attendant

Courtyard by Marriott
07.2020 - 02.2022

High School Diploma -

Penn Foster High School

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