Desere Mendez
Houston,TX
Summary
Multi-talented Inside Sales Representative driven in selling quality products and services to customers of all backgrounds and needs. Extensive record of sales accomplishment and motivated to further succeed in any industry. Impressive history of penetrating new markets and expanding account base. Forward-thinking Credit Analyst with customer correspondence and credit analysis expertise. Offering more than 5 years of resolving credit disputes and making recommendations on bad debt accounts.
Overview
6
6
years of professional experience
Work History
Recruiter Coordinator
American Traveler Staffing
10.2023 - Current
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
- Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred, and promoted employees.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Increased diversity within the organization by implementing inclusive recruiting practices and promoting equal opportunities for all candidates.
- Enhanced candidate experience by streamlining the recruitment process and implementing efficient communication strategies.
- Facilitated positive interview experiences by providing timely feedback to candidates and maintaining open lines of communication throughout the process.
Inside Sales Specialist
Credit Glory Inc
09.2022 - 10.2023
- Number 1 in sales and spoke with over 50 clients per day.
- Collected information on sales and service issues to coordinate team-wide resolutions.
- Developed and deepened customer relationships to drive revenue growth.
- Used digital methods and traditional telephone approaches to generate sales leads.
- Applied mathematical skills to calculating amounts, negotiating prices, and setting up contracts.
- Answered customers' questions regarding products, prices, and availability.
- Created and updated customer accounts with relevant information.
- Used CRM software to maintain detailed contact logs and account records.
Senior Credit Analyst/Sales Team Leader
The Credit Agents
05.2020 - 09.2022
- Number 2 in sales company wide
- Improved understanding of Credit
- Analyzed customer data such as financial statements to determine level of risk involved for approval
- Created in-depth credit presentations that were user-friendly and easy to understand.
- Prioritized tasks to meet or exceed timelines and supervised multiple responsibilities at same time.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Senior Lending Specialist
OneMain Financial
04.2018 - 05.2020
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations
- Recommended loan approvals and denials based on customer loan application reviews.
- Advised clients on mortgage, education and personal loans.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Successfully closed average of 30 loans per month.
- Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
Education
GED -
Glendale Community College
GlendaleSkills
- Loan Documentation
- Regulatory Compliance
- Customer Service
- Sales Support
- Branch Management
- Credit Risk Reviews
- Financial Analysis
- Cross-Selling and Upselling
- Onboarding Coordination
- Recruitment Marketing
- Excellent people skills
Timeline
Recruiter Coordinator
American Traveler Staffing
10.2023 - Current
Inside Sales Specialist
Credit Glory Inc
09.2022 - 10.2023
Senior Credit Analyst/Sales Team Leader
The Credit Agents
05.2020 - 09.2022
Senior Lending Specialist
OneMain Financial
04.2018 - 05.2020
GED -
Glendale Community College
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