Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Deserie Gamboa

Deserie Gamboa

Los Angeles,CA

Summary

Energetic and friendly with 13 years of experience providing administrative support and customer service to clients and internal staff. Provides excellent customer service and builds relationships. Assists walk-in clients, answers phone lines, and helps clients with questions and issues.

Overview

12
12
years of professional experience

Work History

Transit Bus Operator

Metropolitan Transportation Authority
Los Angeles, CA
02.2023 - Current
  • Collected fares and provided route updates and schedule information.
  • Communicated regularly with dispatch personnel via two-way radio systems.
  • Drive all models of busses assigned by the division for the purpose of transporting passengers safely and courteously to location desired.

  • Resolved conflicts between passengers in a professional manner when necessary.
  • Assisted customers in locating information about destinations or connecting routes.
  • Drove vehicles over routes or to destinations, complying with traffic regulations to provide smooth and safe rides for passengers.
  • Utilized lifts and ramps to help handicapped passengers board shuttles.
  • Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
  • Responded to customer inquiries regarding routes, schedules, and transfers.
  • Computed fares accurately using onboard ticket machines or cash payments.
  • Delivered announcements over the public address system regarding route changes or delays.
  • Followed emergency procedures in case of accidents or other dangerous situations.

Assistant Manager

Mothers Nutritional center
Los Angeles, Ca
06.2014 - 02.2023

•Accepted and enter invoices to multiple companies.

  • Collaborated with management on developing strategic plans for achieving business goals.

•Submitted produce & product orders for multiple companies .

•Managed and created a successful work environment for myself , staff, and customers.

•Computer skills (excel, micro soft word, )

•Capable of handling tough situations under pressure, Problem solver .

  • Created reports on sales trends, inventory levels, and financial data.

Cashier

Jack in the Box
Los Angeles
03.2013 - 02.2014
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Performed other duties as assigned by management.
  • Helped customers find specific products, answered questions, and offered product advice.

• Cash handler reserved a large amount of money.

• Worked well under pressure, fast pace excellent. drive thru service.

Education

High School Diploma -

Thomas Jefferson High School
Los Angeles
06-2011

Skills

  • People skills
  • Computer skills
  • Great communicator
  • Creative problem solving
  • Can type 40 wpm
  • Organization skills
  • Data entry
  • Multitasking
  • Defensive driving
  • Passenger transportation

Interests

•Cooking - I love to explore and try out new recipes.

•Traveling- I love to step out of the house and take a walk and see how beautiful it is outside.

•Volunteering- I like to help out the people and children in need.

Timeline

Transit Bus Operator

Metropolitan Transportation Authority
02.2023 - Current

Assistant Manager

Mothers Nutritional center
06.2014 - 02.2023

Cashier

Jack in the Box
03.2013 - 02.2014

High School Diploma -

Thomas Jefferson High School
Deserie Gamboa