Deshadrick Talbert
Monroe,LA
Summary
Highly-motivated employee with customer service, multitasking, and time management abilities. Strong work ethic, adaptability, and a desire to take on new challenges. Adept at working effectively and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Operations Sr Specialist (Document Collection)
JPMorgan Chase
Monroe, LA
05.2009 - Current
- Coordinated projects to meet client deadlines, communicating updates to involved parties.
- Trained new hires.
- Gathered and entered valuable data into software systems for recordkeeping.
- Call/email lenders regarding missing documentation from a client’s closing package.
- Collected sensitive documents that were missing from clients closing packages.
- Knowledge & experience with excel & word doc.
- Maintained positive working relationship with fellow staff and management.
- Assisted with relocating staff to different departments; moved computers & connected computers to new location.
Pizza Delivery Driver & Cook
Pizza Inn
Ruston, Louisiana
06.2006 - 12.2009
- Stocked shelves with fresh ingredients needed for pizza making process.
- Loaded delivery vehicle with orders and ensured accuracy of order items.
- Helped recruit and train new team members.
- Resolved customer complaints and concerns with professionalism, ensuring a positive and satisfactory delivery experience.Delivery
- Answered phone calls from customers placing takeout orders.
- Delivered pizza to customers in a timely manner while adhering to traffic laws.
- Prepared pizzas according to customer specifications.
Education
Associate of Arts - Art & Design
Grambling State University
Grambling, LA08-2003
Skills
- Multitasking
- Adaptability and Flexibility
- Professionalism
- Attention to Detail
- Organizational Skills
- Problem-solving abilities
- Effective Communication
- Customer Relations
- Risk Management
- Documentation Management
- Active Listening
- Task Prioritization
- Idea Development and Brainstorming
Timeline
Operations Sr Specialist (Document Collection)
JPMorgan Chase
05.2009 - Current
Pizza Delivery Driver & Cook
Pizza Inn
06.2006 - 12.2009
Associate of Arts - Art & Design
Grambling State University