Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deshaiya Thompson

Chicago,IL

Summary

Proficient in multitasking and prioritizing responsibilities in fast-paced environments. Known for resolving customer complaints swiftly while maintaining a professional demeanor, enhancing overall service delivery and client loyalty.

Overview

1
1
Certification

Work History

Receptionist

Park View Rehab Center
Chicago, IL
07.2024 - 2025
  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
  • Assisted patients with inquiries, providing exceptional customer service and support.
  • Supported administrative tasks, contributing to overall office organization and efficiency.
  • Resolved customer problems and complaints.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Greeted and assisted visitors, ensuring a welcoming atmosphere at front desk.

Customer Service Representative

Walmart
Chicago, IL
01.2022 - 2024
  • Assisted customers with inquiries and product selections to enhance shopping experience.
  • Resolved customer complaints efficiently, ensuring satisfaction and loyalty.
  • Processed transactions accurately using point-of-sale systems to maintain financial integrity.
  • Collaborated with team members to streamline operations and improve service delivery.

Education

High School Diploma -

Medway Healthcare Instutite
Chicago, IL

Skills

  • Customer/Client relations
  • Professional demeanor
  • Front desk operations
  • Multitasking and prioritization
  • Organization skills
  • Business administration

Certification

CPR - american heart association

Timeline

Receptionist

Park View Rehab Center
07.2024 - 2025

Customer Service Representative

Walmart
01.2022 - 2024

High School Diploma -

Medway Healthcare Instutite