Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Deshanna Francis

Kansas City,MO

Summary

Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with several years of experience working in busy warehouse environments.

Overview

9
years of professional experience

Work History

Walmart

Customer Service/sales Associate
02.2022 - 06.2024

Job overview

• Answered customers’ questions and addressed problems and complaints in person and via phone.

• Helped customers select products that best fit their personal needs.

• Educated customers on product and service offerings.

• Maintained visually appealing and effective displays for the entire store.

• Offered exceptional customer service to differentiate and promote the company brand.

• Consulted with customers on the latest styles and trends.

• Built customer confidence by actively listening to their concerns and giving appropriate feedback.

Safe Source Connect
Broussard, LA

Assembly Line Production Worker
01.2020 - 09.2023

Job overview

• Operated automated assembly line equipment safely, and effectively to produce parts and components.

•Assemble products in accordance with blueprint drawings and specifications.

•Perform quality control checks to ensure parts and components met standards.

Frito-Lay
Rosenberg, TX

Package Handler
03.2018 - 05.2020

Job overview

• Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.

• Improved package handling efficiency by implementing proper sorting and organizing techniques.

• Followed safety regulations to maintain safe work environment.

• Manually move material in packages from one place to another. ...

• Pack products in boxes by hand and keep a record of the items packed and moved.

• Work with material moving machine operators and material recording workers to handle items and keep a record of items.

Education

Westgate High School
New Iberia, LA

05.2012

Skills

  • Cash handling accuracy
  • Organized
  • Time management
  • Friendly
  • Loves to learn new things
  • Can work Independently
  • Detail-oriented
  • Excellent multi-tasker
  • Strong communication skills
  • Flexible schedule
  • Fast Paced
  • Works well with others
  • Customer Service Help
  • Eager to go above and beyond for the customers

Accomplishments

  • Demonstrated strong communication skills through Active Learning and Communication Classes.
  • Packed containers and re-pack damaged containers.
  • Inspected products to ensure highest quality.
  • Restocked and organized items as necessary and as directed.
  • Customer Service
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
  • Multi-tasking
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Timeline

Customer Service/sales Associate

Walmart
02.2022 - 06.2024

Assembly Line Production Worker

Safe Source Connect
01.2020 - 09.2023

Package Handler

Frito-Lay
03.2018 - 05.2020

Westgate High School

Deshanna Francis