Summary
Work History
Education
Skills
Timeline
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DeShaun Dann

Kansas City,KS

Summary

Detail-oriented Floor Lead with a strong background in team collaboration and process improvement. Demonstrated ability to enhance operational productivity through effective coaching and training. Skilled in maintaining positive communication to foster team success and ensure high standards of performance in dynamic environments.

Work History

Floor Lead

Amazon
Kansas City, KS
August 2020 - June 2025
  • Monitored team members' production rates to ensure efficiency.
  • Coached underperforming team members on effective picking and packing techniques.
  • Implemented workflow improvements to enhance operational productivity.
  • Collaborated with management to address team performance challenges.
  • Facilitated training sessions to onboard new associates.
  • Promoted a positive team environment through effective communication.
  • Enhanced team morale and productivity through regular feedback, recognition, and team-building activities.

Team Member

Taco Bell
Merriam, KS
December 2020 - January 2022
  • Provided exceptional customer service at drive-thru and front counter.
  • Communicated effectively with diverse customers, adapting to various attitudes.
  • Maintained calm demeanor while resolving customer inquiries and concerns.
  • Supported team operations by ensuring timely service and order accuracy.
  • Contributed to a positive dining experience by engaging with customers.

Unloader

UPS
Lenexa, KS
September 2018 - April 2020
  • Unloaded trailers efficiently to maintain workflow.
  • Collaborated with team members to ensure timely package handling.
  • Adapted to various roles, including loading and smalls processing.
  • Enhanced communication skills through diverse team interactions.
  • Maintained safety standards while operating equipment.

Housekeeper

Doubletree By Hilton
Overland Park, KS
July 2016 - December 2017
  • Maintained cleanliness and organization of guest rooms and common areas.
  • Utilized effective cleaning techniques to ensure timely room turnover.
  • Employed cleaning solutions and tools for efficient sanitation.
  • Focused on high-traffic and problem areas to optimize cleaning processes.
  • Collaborated with team members to uphold hotel standards of cleanliness.

Education

Certified Phlebotomy Technician (CPT) - Medical Assisting

Mid-America College of Health Sciences
Merriam, KS
08.2025

CNA - Certified Nursing Assistant

Kansas College Of Nursing
Lenexa, KS
04.2025

Skills

  • Team collaboration
  • Process improvement
  • Customer service
  • Effective communication
  • Production monitoring
  • Training facilitation
  • Safety compliance
  • Efficiency optimization
  • Problem resolution
  • Workflow enhancement

Timeline

Floor Lead

Amazon
August 2020 - June 2025

Team Member

Taco Bell
December 2020 - January 2022

Unloader

UPS
September 2018 - April 2020

Housekeeper

Doubletree By Hilton
July 2016 - December 2017

Certified Phlebotomy Technician (CPT) - Medical Assisting

Mid-America College of Health Sciences

CNA - Certified Nursing Assistant

Kansas College Of Nursing

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DeShaun Dann