Deshaun Junior

As a Field Technician, I am dispatched to set locations to provide service for our clientele. I manage all on-site installations, repairs, maintenance, and test tasks. I produce timely and detailed service reports, while adhering to industry standards.

• As a grocery clerk, my job was to maintain accurate inventory and alert management of any shortages. Complying with all health and safety regulations, including proper food handling and storage. Assisting customers in locating items in the store, and receiving shipments from our vendors.

As a call representative, I receive a large number of inbound calls while making outbound calls. Identifying customers’ needs, clarifying information, researching every issue, and providing solutions. Seize opportunities to upsell products when they arise, and build sustainable relationships with customers by going the extra mile.

As a Gas Attendant, my tasks were to provide customer service, conduct transactions, maintain cleanliness, and ensure the safety of the premises. Gauging the fuel levels while also inserting the gas allocation into our database.

As a supervisor, my goal was to handle customer queries and complaints, ensuring high standards of customer service. Managing and motivating the retail team to increase sales, and ensure efficiency. Handling store operations and administrative functions, including inventory management, cash handling, and store cleanliness.