Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deshauna Lopez

Summary

Highly skilled Clinical Technician in Behavioral Health with a compassionate and patient-centered approach. Proven expertise in providing supportive care and proficient in the analyzation and management of health services and systems. Strong interpersonal skills and commitment to promoting mental wellness.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Clinical Technician Psychiatry

Inova
01.2023 - 02.2025
  • Collaborate with the Registered Nurse and healthcare team to advocate for patient's clinical, emotional, ethical, spiritual, and cultural needs.
  • Conducted regular patient assessments and documented observations for treatment planning purposes.
  • Assisted in crisis management and de-escalation of patients in acute psychiatric settings.
  • Implemented evidence-based therapeutic techniques to support patients with mental health disorders.

Emergency Medical Technician II

INOVA
10.2022 - 06.2023
  • Deliver direct patient care under the supervision of registered nurses and doctors.
  • Perform patient education. Perform vital signs and record daily outputs and perform bedside blood glucose testing.
  • Insertion of urinary catheters using sterile technique: phlebotomy skills and IV insertion.

EMT-Basic

Procare
02.2021 - 10.2023
  • Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
  • Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
  • Leveraged defibrillator, oxygen, suction devices, CPR and other procedures and medications to provide advanced medical care.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.

Emergency Communications Technician

Baltimore County Government
06.2020 - 02.2021
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Provided patient care skills to those with suicidal and homicidal ideations.
  • Utilized de-escalation techniques with callers while dispatching appropriate resources.
  • Provided empathy and immediate safety planning for those in need.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Answered calls from automatic routing system and took basic information from callers.
  • Read system maps and caller information, and documented details in system.

Education

Bachelor of Science - Psychology

University Of Maryland Global Campus
Adelphi, MD
09.2025

Associate of Arts -

Harford Community College
Bel Air, MD
01.2022

Skills

  • Medical terminology
  • Patient Scheduling
  • First Aid
  • HIPAA knowledge
  • Emergency Response
  • Crisis intervention
  • Patient intakes and vital signs
  • Direct patient care
  • EPIC Care

Certification

  • Emergency Medical Technician, Maryland
  • Emergency Medical Technician, National Registry
  • CPR/BLS for Healthcare Providers, American Heart Association

Timeline

Clinical Technician Psychiatry

Inova
01.2023 - 02.2025

Emergency Medical Technician II

INOVA
10.2022 - 06.2023

EMT-Basic

Procare
02.2021 - 10.2023

Emergency Communications Technician

Baltimore County Government
06.2020 - 02.2021

Bachelor of Science - Psychology

University Of Maryland Global Campus

Associate of Arts -

Harford Community College

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