Dedicated Customer Service Representative with strong problem solving skills and the ability to remain calm under pressure. Experienced in resolving customer concerns independently while maintaining high satisfaction levels.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Walmart
08.2025 - Current
Responded to customer questions, compliments, and complaints in a professional manner.
Processed returns, exchanges, and refunds while maintaining accurate cash handling.
Assisted customers with product location, pricing, and general inquiries.
Handled phone and electronic customer inquiries with timely responses.
Followed company policies and safety procedures to support customer satisfaction.
Small Business Owner
Family Business
03.2023 - Current
Provided customer support via phone and text, answering questions, and assisting with orders.
Managed daily tasks independently while working from home.
Maintained organization and accountability without direct supervision.
Crew Member
Braums
12.2023 - 02.2025
Assisted customers with orders in a fast-paced environment.
Operated the cash register and handled payments accurately.
Resolved basic customer concerns courteously and efficiently.
Maintained cleanliness and complied with safety and company procedures.
Worked effectively as part of a team to meet customer demand.