Summary
Overview
Work History
Education
Skills
Timeline
Generic

DeShawn Baskin

Dallas,TX

Summary

Dedicated Customer Service Representative with strong problem solving skills and the ability to remain calm under pressure. Experienced in resolving customer concerns independently while maintaining high satisfaction levels.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Walmart
08.2025 - Current
  • Responded to customer questions, compliments, and complaints in a professional manner.
  • Processed returns, exchanges, and refunds while maintaining accurate cash handling.
  • Assisted customers with product location, pricing, and general inquiries.
  • Handled phone and electronic customer inquiries with timely responses.
  • Followed company policies and safety procedures to support customer satisfaction.

Small Business Owner

Family Business
03.2023 - Current
  • Provided customer support via phone and text, answering questions, and assisting with orders.
  • Managed daily tasks independently while working from home.
  • Maintained organization and accountability without direct supervision.

Crew Member

Braums
12.2023 - 02.2025
  • Assisted customers with orders in a fast-paced environment.
  • Operated the cash register and handled payments accurately.
  • Resolved basic customer concerns courteously and efficiently.
  • Maintained cleanliness and complied with safety and company procedures.
  • Worked effectively as part of a team to meet customer demand.

Education

High School Diploma -

Duncanville High School
Duncanville, TX
05.2025

Skills

  • Customer service
  • Effective communication
  • Problem management
  • Time management
  • Inventory control
  • Data entry

Timeline

Customer Service Representative

Walmart
08.2025 - Current

Crew Member

Braums
12.2023 - 02.2025

Small Business Owner

Family Business
03.2023 - Current

High School Diploma -

Duncanville High School
DeShawn Baskin