Deshawn Harbin
Whittier ,CA
Summary
Adept Ramp Supervisor with a proven track record at Southwest Airlines, enhancing operational efficiency and staff productivity. Excelled in developing training programs and fostering stakeholder relationships, showcasing exceptional team leadership and problem-solving skills. Achieved significant improvements in service quality and ramp security, demonstrating a commitment to excellence in ground operations and personnel supervision.
Overview
3
3
years of professional experience
Work History
Ramp Supervisor
Southwest Airlines
05.2022 - Current
- Implemented best practices in ramp supervision to minimize delays and maintain high levels of productivity among staff members.
- Managed inventory of necessary equipment and supplies for daily ramp operations, ensuring availability when needed.
- Collaborated with airline representatives to resolve any operational issues and improve overall service quality.
- Maintain accurate records of all ramp activities for reporting purposes.
- Built strong relationships with key stakeholders, such as airport authorities, customs, immigration officials, and other service providers to facilitate smooth operations.
- Developed comprehensive training programs for new hires to ensure consistent performance across the team.
Education
High School Diploma - N/A
Duke Ellington High School
Los Angeles, CA04.2005
Skills
- Ramp service
- Operational Efficiency
- Passenger Boarding
- Ground Support Equipment
- Ground Operations
- Vehicle Inspection
- Baggage handling
- Schedule Management
- Load Planning
- Load planning support
- Fueling Operations
- Personnel Supervision
- Flight Scheduling
- Aircraft checks
- Daily assignments
- Problem-Solving
- Aircraft Tug Operation
- Marshaling aircraft
- Loading and unloading
- Team Leadership
- Safety Procedures Compliance
- Ramp Security
- Flexible Schedule
- Ramp Checklist Completion
- Baggage Management
Timeline
Ramp Supervisor
Southwest Airlines
05.2022 - Current
High School Diploma - N/A
Duke Ellington High School