Summary
Overview
Work History
Education
Skills
Timeline
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Deshayla Appling

Farmington Hills,MI

Summary

Highly-motivated team member who’s dependable & a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.

Overview

3
3
years of professional experience
2022
2022
years of post-secondary education

Work History

Operations Specialist

United Wholesale Mortgage
Pontiac, Michigan
12.2024 - Current

Detail-oriented and dependable professional with experience in operations, FHA loan support, and customer service. Strong ability to manage documentation, maintain accuracy, and support team objectives in fast-paced environments. Seeking continued growth in operations or administrative roles.

  • Assisted in data entry and document management for loan applications.
  • Identified areas of improvement in current operations systems and implemented changes accordingly.

Coordinator

HomeGoods
Novi, Michigan
07.2023 - 12.2024
  • Coordinated store operations to ensure efficient inventory management and product placement.
  • Assisted in training new team members on store policies and procedures.
  • Managed scheduling to optimize staff coverage during peak hours.
  • Resolved customer inquiries and complaints with effective communication skills.
  • Participated in team meetings to discuss sales goals and operational improvements.
  • Facilitated communication between different departments in order to resolve issues quickly.

Salon Assistant

Brows by Andy
Ferndale, MI
10.2022 - 03.2023
  • Assisted clients with brow shaping and styling consultations.
  • Maintained cleanliness and organization of salon tools and workstations.
  • Supported stylists during procedures to ensure smooth operations.
  • Managed appointment scheduling and client inquiries effectively.
  • Handled product inventory, restocking supplies as needed.
  • Collaborated with team members to enhance customer service experiences.

Education

North Farmington
Farmington Hills, MI

Skills

  • Document management
  • Data entry
  • FHA loan support
  • Process improvement
  • Effective communication
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Relationship building
  • Self motivation

Timeline

Operations Specialist

United Wholesale Mortgage
12.2024 - Current

Coordinator

HomeGoods
07.2023 - 12.2024

Salon Assistant

Brows by Andy
10.2022 - 03.2023

North Farmington
Deshayla Appling