Deshon Grant
Fort Valley,GA
Summary
Dynamic Assistant Manager with a proven track record at Summer Hill, excelling in tenant relations and financial oversight. Skilled in conflict resolution and team leadership, I successfully improved tenant satisfaction and maintained compliance with housing regulations. Adept at managing budgets and enhancing operational efficiency, I drive results through effective problem-solving and decision-making.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Summer Hill
Warner Robins, GA
07.2018 - Current
- ncial Administration: Lead rent collection efforts, manage delinquent accounts, and process monthly invoices and bookkeeping.
- Leasing & Occupancy: Conduct property tours, process applications (credit/background checks), and execute lease renewals to maintain high occupancy rates.
- Maintenance Oversight: Coordinate with vendors for repairs, perform unit inspections during move-ins/move-outs, and ensure work orders are resolved promptly.
- Tenant Relations: Act as the primary point of contact for resident inquiries and grievances, resolving issues professionally to improve tenant satisfaction.
- Compliance: Ensure the property adheres to all local, state, and federal laws, including Fair Housing regulations and safety codes.
Assistant Manager
Apartment Complex
Macon
02.2016 - 2025
- Operations Management: Oversee day-to-day operations, including maintenance requests, building security, and vendor management.
- Tenant/Resident Relations: Manage leasing processes, including applications, renewals, and lease violations, and address resident grievances and needs.
- Compliance and Reporting: Ensure properties meet health, safety, and legal standards (e.g., HUD, local housing codes) and maintain accurate documentation for audits.
- Financial Oversight: Develop and manage operating budgets, oversee rent collection, and manage expenditures.
- Staff Supervision: Recruit, train, and supervise property staff, including maintenance and administrative personnel.
- Program Development: In some roles, develop affordable housing programs, manage grants, and collaborate with community partners to provide supportive services.
Education
Bachelor of Science - Accounting And Finance
Foothill College
Los Altos, CA04.2026
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Task delegation
- Goal setting
- Staff management
- Staff supervision
- Conflict resolution
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
Timeline
Assistant Manager
Summer Hill
07.2018 - Current
Assistant Manager
Apartment Complex
02.2016 - 2025
Bachelor of Science - Accounting And Finance
Foothill College