Desinea Watson
Greensboro,NC
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
Broker Associate
Keep Rizing
09.2022 - Current
Assistant Manager
Vampire Penguin
05.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed strategy to increase sales and drive profits.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Brand Ambassador
Aerie By American Eagle
01.2022 - 04.2022
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Communicated product information with confidence and educated consumers about company.
Shift Leader
Chipotle
08.2019 - 12.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Broker
Omega Logistics
03.2017 - 01.2019
- Prepared contracts and related documentation according to strict standards.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
- Recorded supporting documentation for phone calls and written correspondence.
Education
Bachelor of Arts - Business Administration And Management
University of North Carolina At Greensboro
Greensboro, NC05.2024
Skills
- Direct Email Campaigns
- Contact Management Systems
- Coordinate Marketing
- Customer Satisfaction
- Strategic Planning
- Operational Efficiency and Safety
- Staff Management
- Shift Coverage
Additional Information
Currently interning with Nasdaq as a assistant Law council . I am perusing a degree in business and plan to attend law school in the fall of 2024 to obtain my law degree in corporate law .
Languages
Patois
Native or Bilingual
Timeline
Broker Associate
Keep Rizing
09.2022 - Current
Assistant Manager
Vampire Penguin
05.2022 - Current
Brand Ambassador
Aerie By American Eagle
01.2022 - 04.2022
Shift Leader
Chipotle
08.2019 - 12.2019
Broker
Omega Logistics
03.2017 - 01.2019
Bachelor of Arts - Business Administration And Management
University of North Carolina At Greensboro
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