Desirae Coleman
Gardena,CA
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
18
18
years of professional experience
Work History
Homemaker
Self
Gardena, CA
07.2015 - 07.2024
- Assisted in the planning and implementation of daily activities for children.
- Encouraged children to interact socially through group play activities.
- Maintained a safe, clean and organized environment for all participants.
- Provide nurturing care to children of varying ages and abilities.
Caregiver
IHSS
Torrance, CA
03.2023 - 06.2023
- Provide daily care for elderly woman, ensuring her well-being and safety.
- Monitor health and administer medications, improving her quality of life.
- Communicate with family members to update on her condition, fostering trust and collaboration.
- Assist with mobility and daily activates, enhancing her independence and comfort.
Telemarketer/Sales Closer
The Publishers Den
Hawthorne, CA
07.2014 - 12.2015
- Promoted products through customer calls, consistently meeting sales targets and boosting satisfaction.
- Closed sales efficiently, driving revenue growth and enhancing customer retention.
- Resolved customer issues promptly, maintaining high satisfaction in a call center environment.
Telemarketer
Ultimate Readers Service, Inc.
Torrance, CA
06.2013 - 07.2013
- Handled inbound and outbound calls, effectively selling products and resolving customer inquiries.
- Engaged customers through persuasive communication, increasing sales and resolving inquiries swiftly.
- Resolved customer issues promptly , enhancing customer satisfaction and loyalty.
- Utilized effective sales techniques, contributing to measurable sales growth.
- Maintained high call quality standards in a fast paced call center environment.
Telemarketer
Aston Marketing Group
Torrance, CA
01.2013 - 05.2013
- Managed inbound calls, assisting customers in exiting timeshare agreements with excellent service.
- Resolved customer issues efficiently, enhancing overall satisfaction in a high-volume call center.
- Utilized problem-solving skills to address complex customer concerns, leading to improved retenetion.
- Collaborated with team members to streamline processes, resulting in measurable operational improvements.
Pizza Maker
Little Caesars Pizza
Torrance, CA
04.2011 - 04.2011
- Prepared and decorated pizzas ensuring high-quality standards and customer satisfaction.
- Managed daily dough preperation, maintaining consistency and freshness.
- Handled cashier duties and provided prompt, courteous customer service.
- Answered store phone, addressing inquiries and taking orders efficiently.
Telemarketer/Lead Sales Associate
World Wide Preferred Publishers Service, Inc.
Redondo Beach, CA
09.2008 - 11.2009
- Handled customer service and subscription renewals, consistently meeting daily sales targets.
- Achieved measurable increases in subscription renewals through effective communication.
- Developed strong sales skills and customer relationship management.
- Resolved customer issues promptly, enhancing overall satisfaction.
- Contributed to team goals with a focus on daily sales achievements.
Retail/Retail Sales Associate
Against All Odds
Torrance, CA
01.2007 - 06.2007
- Assisted customers with product selection, enhancing satisfaction and driving repeat business.
- Executed sales transactions efficiently, maintaining accuracy and reducing wait times.
- Maintained product knowledge, contributing to informed purchasing decisions and increased sales.
- Ensured a clean and organized store environment, improving customer experience.
- Collaborated with team members to meet and exceed sales targets, fostering a supportive atmosphere.
Education
High School Diploma -
North Torrance High School
Torrance, CA06-2007
Law Enforcement
Southern California Regional Occupational Center
Torrance, CA01-2007
Skills
- Regulatory Compliance
- Customer Service
- Display Setup
- Money Handling
- Loss Prevention
- Order Processing
- Relationship Building
- Customer Assistance
- Positive and professional
References
References available upon request.
Timeline
Caregiver
IHSS
03.2023 - 06.2023
Homemaker
Self
07.2015 - 07.2024
Telemarketer/Sales Closer
The Publishers Den
07.2014 - 12.2015
Telemarketer
Ultimate Readers Service, Inc.
06.2013 - 07.2013
Telemarketer
Aston Marketing Group
01.2013 - 05.2013
Pizza Maker
Little Caesars Pizza
04.2011 - 04.2011
Telemarketer/Lead Sales Associate
World Wide Preferred Publishers Service, Inc.
09.2008 - 11.2009
Retail/Retail Sales Associate
Against All Odds
01.2007 - 06.2007
High School Diploma -
North Torrance High School
Law Enforcement
Southern California Regional Occupational Center