Ice Cream Scooper/Cashier
TC's Treats and Eats
Fairview Heights, IL
07.2026 - Current
- Scooped ice cream portions accurately, maintaining consistent presentation and portion control.
- Prepared cones, cups, sundaes, and specialty treats according to customer requests.
- Restocked toppings, mix-ins, cones, and supplies to keep service lines ready.
- Followed opening and closing procedures for cleaning, setup, and equipment care.
- Handled fast-paced service demands while delivering courteous, efficient customer support.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Provided exceptional customer care through active listening skills and addressing concerns promptly.
- Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
- Operated cash registers and processed payments accurately.
- Carried out cash and card transactions quickly and thoughtfully.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Contributed to store efficiency by working closely with team members during high volume hours, ensuring timely service.