DESIRAE NAVARRO
Taft,CA
Summary
To obtain a school counseling position within a student-centered organization where I can apply my training in educational counseling, PPS credential, and commitment to equity and social justice, while leveraging my administrative experience and strong organizational skills, to support the academic, social-emotional, and postsecondary success of diverse student populations.
Overview
11
11
years of professional experience
Work History
Learning Center Admin Clerk
Taft College
03.2022 - Current
- Perform a variety of clerical and administrative tasks to support Learning Center operations
- Maintain accurate department records, databases, and web content
- Coordinate schedules, meetings, appointments, and events
- Prepare agendas, take meeting minutes, and support staff communications
- Input and verify data in spreadsheets and internal systems to ensure reporting accuracy
- Manage office supplies, place timely orders, and organize inventory
- Provide high-level customer service via phone, email, and in-person communication
- Safeguard sensitive student and personnel information in compliance with confidentiality protocols
- Support tutoring operations and contribute to policy and procedure documentation
- Utilize office software to track student interactions, process system updates, and maintain service logs
Child Care Provider
Self-employeed
04.2018 - 03.2022
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Front Desk Clerk / Coach
West Side Recreation & Park District (WSRPD)
12.2013 - 11.2017
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
- Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
M.S. - Educational Counseling, Concentration in Social Justice & Higher Education, PPS Credential
University of La Verne
La Verne, California05-2026
B.S. - Psychology, Minor in Criminal Justice
California State University, Bakersfield (CSUB)
Bakersfield, California05.2022
A.A. - Criminal Justice, A.A. in Communications
Taft College
Taft, California05.2019
Skills
- Maintain accurate records, schedules, and documentation with strong attention to detail
- Excellent verbal and written communication skills with staff, students, and families
- Skilled in Microsoft Office (Word, Excel, PowerPoint), Google Suite, and student information systems
- Work well with cross-functional teams, adaptable to different roles and responsibilities
- Quickly assess challenges and implement practical, student-centered solutions
- Provide professional, supportive service in educational and community settings
Timeline
Learning Center Admin Clerk
Taft College
03.2022 - Current
Child Care Provider
Self-employeed
04.2018 - 03.2022
Front Desk Clerk / Coach
West Side Recreation & Park District (WSRPD)
12.2013 - 11.2017
B.S. - Psychology, Minor in Criminal Justice
California State University, Bakersfield (CSUB)
A.A. - Criminal Justice, A.A. in Communications
Taft College
M.S. - Educational Counseling, Concentration in Social Justice & Higher Education, PPS Credential
University of La Verne
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