Desirae Romero
Peoria
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Blackstone Country Club
09.2021 - Current
- Provided exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly.
- Managed multiple tables efficiently, coordinating orders and maintaining a smooth workflow during peak hours.
- Trained new staff on menu knowledge, service standards, and company policies to enhance team performance.
- Collaborated with kitchen staff to ensure timely food delivery and addressed any dietary restrictions or special requests.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards consistently.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Jerry Bob's Family Restaurant
10.2019 - 03.2021
- Processed transactions accurately using point-of-sale systems, ensuring proper billing and cash handling procedures.
- Assisted in inventory management by tracking supplies and communicating needs to management for replenishment.
- Developed strong relationships with regular customers, contributing to repeat business through personalized service experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Bachelor of Science - Nursing
Arizona State University
Tempe, AZ05-2026
Associate of Applied Science - Nursing
Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZ05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Task prioritization
- Guest engagement
- Memory retention
- Cleanliness standards
Certification
- Basic Life Support (BLS)
- Certified Nursing Assistant
- Electronic Health Records- Cerner, Epic, Lipincott Docucare
Timeline
Server
Blackstone Country Club
09.2021 - Current
Server
Jerry Bob's Family Restaurant
10.2019 - 03.2021
Bachelor of Science - Nursing
Arizona State University
Associate of Applied Science - Nursing
Maricopa Community Colleges, Paradise Valley Community College
Clinical Rotations
- Banner University Medical Center- Obstetrics
- Core Institute Specialty Hospital- Medical Surgical, Perioperative
- Valleywise Behavioral Health Center- Psychiatric
- Banner Del Webb- Medical Surgical Unit
- Phoenix Mountain Post-Acute- Geriatrics