Desirae Schmidt
Stockton,CA
Summary
Highly motivated, resourceful professional with over 15 years of experience as an Executive Assistant. Desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed to enhancing operational efficiency and providing outstanding support to leadership.
Overview
18
18
years of professional experience
Work History
Executive Assistant
United Food Commercial Worker Union Local 5
Hayward, California
01.2008 - Current
- Prepare, edit, and manage executive correspondence, and confidential documents.
- Maintain a high level of professionalism and confidentiality with internal and external stakeholders.
- Assist in the planning and organization of events such as the Board of Adjustments, Staff Meetings, and Executive Board luncheons.
- Coordinate travel arrangements for the President and Directors.
- Keep track of all UFCW Local 5 Contracts on when they're expiring to send opening letter to company to open Contracts.
- Manage inventory of office supplies and placed orders as needed.
- Enter data into spreadsheets using Microsoft Excel or other similar programs.
- Handle confidential documents in an organized fashion according to established protocol.
Customer Service Representative
Kohls Department Store
San Leandro, California
07.2019 - 10.2025
- Assisted customers with product inquiries and returns.
- Resolved customer complaints and escalated issues when necessary.
- Processed transactions accurately using point-of-sale systems.
- Trained new staff on customer service protocols and procedures.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Associate of Arts - Business Administration
Heald College
CA05-2010
Skills
- Resourceful
- Professional communication
- Time management
- Attention to detail
- Customer service
- Executive correspondence
Timeline
Customer Service Representative
Kohls Department Store
07.2019 - 10.2025
Executive Assistant
United Food Commercial Worker Union Local 5
01.2008 - Current
Associate of Arts - Business Administration
Heald College