Desire Ghee
Rochester,NY
Summary
Developed exceptional communication and customer service skills in high-volume, customer-focused environment. Proven ability to resolve complex issues and maintain composure under pressure. Seeking to transition into new field, leveraging strong problem-solving and multitasking abilities.
Overview
10
10
years of professional experience
Work History
Cashier
Tops Friendly Markets
450 West Ave Rochester, New York 14611
03.2025 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Crew Member
Burger King
Rochester, NY
01.2021 - 01.2022
- Greeted customers with a smile and received their order while providing excellent customer service
- Maintained healthy and safe standards in the work environment
- Upkept the cleanliness of the restaurant, including dining room and kitchen
- Coordinated activities at front counter, drive-thru, and multiple sections.
- Worked front counter, drive-thru and other areas.
Cashier
Walmart
01.2018 - 01.2019
- Scanned and bagged customers’ items for purchase
- Collected payment for customer transactions and maintained an accurate drawer
- Received payment by cash, check, credit cards, and vouchers
- Stocked items and helped maintain store with miscellaneous cleaning and organizing of shelves
- Maintained an understanding of and followed standard operating procedures
- Issued receipts, refunds, credits, or change due to customers
- Helped customers locate products
Cashier
Tops Friendly Market
Rochester, NY
01.2016 - 01.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Technology High School
655 Colfax St, Rochester, NY03-2018
Skills
- High Energy
- Positive Attitude
- Problem-Solver
- Team Player
- Excellent Customer Service
- Hardworking
- Dedicated
- Personable
- Fast-Learner
- Works Well in Fast Paced Environments
Timeline
Cashier
Tops Friendly Markets
03.2025 - Current
Crew Member
Burger King
01.2021 - 01.2022
Cashier
Walmart
01.2018 - 01.2019
Cashier
Tops Friendly Market
01.2016 - 01.2016
High School Diploma -
Technology High School