Desire Perez
Phoenix,AZ
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
PHARMAPRODIA
Surprise, Arizona
03.2023 - 06.2024
- Maintained confidentiality of patient information according to HIPAA regulations.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
Cashier
Frys Market
Peoria, Arizona
09.2021 - 05.2022
- Scanned items and checked pricing on cash register for accuracy.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cashier
El pollo loco
Whittier, California
03.2017 - 08.2021
- Communicated with wait staff regarding special orders or dietary restrictions.
- Maintained cleanliness of work areas throughout shift.
- Offered customers carry-out service at completion of transaction.
Education
Phlebotomy Technician - Healthcare
Phlebotomy Training Specialist
Phoenix, AZ11-2024
GED -
Sierra Adult School
Whittier, California06-2014
Skills
- Positive and professional
- Customer inquiries
- Multitasking and organization
- Reliability and punctuality
References
Kayla Grant (coached me)
(602) 726-2140
Karla.desjardins@gmail.com
Natalie Delgado (mentored me)
(480) 578-9676
ndelgado@turnanewleaf.org
Tanya Magana (mentored me)
(562) 587-1754
Dphilkaitlyn@yahoo.com
Timeline
Medical Receptionist
PHARMAPRODIA
03.2023 - 06.2024
Cashier
Frys Market
09.2021 - 05.2022
Cashier
El pollo loco
03.2017 - 08.2021
Phlebotomy Technician - Healthcare
Phlebotomy Training Specialist
GED -
Sierra Adult School
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