Summary
Overview
Work History
Education
Skills
LANGUAGES
Achievements
Timeline
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DESIRE RIVERA

DESIRE RIVERA

Miami

Summary

AVAILABILITY: OPEN AVAILABILITY, INCLUDING NIGHTS, WEEKENDS & HOLIDAYS

Friendly, reliable server with a strong work ethic & sense of urgency. Quick learner and dependable team player. Comfortable handling high volume while maintaining great service.

Overview

5
5
years of professional experience

Work History

Server

Off The Wall
Davie, FL
09.2023 - 08.2025

• Provided attentive & high quality service to customers

• Managed multiple tables while maintaining great service standards

• Maintained cleanliness and organization of tables and service areas

• Upsold appetizers, cocktails, and desserts, increasing check averages

• Resolved guest concerns to ensure a positive dining experience

Server

The Garden Restaurant & Lounge
Union, NJ
09.2020 - 05.2021
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies...
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided drink suggestions to customers based on their preferences.

Server

LIT 21
Newark, NJ
11.2020 - 01.2021
  • Greeted guests and provided menus.
  • Took orders from customers accurately and in a timely manner.
  • Provided exceptional service to high volume of daily customers.

Education

Master of Science - Business Marketing

Rowan University
Glassboro
05.2023

Skills

    Customer service in fast-paced environments

    POS systems

    Team communication

    Cash Handling

    Multitasking and time management

LANGUAGES

English

Achievements

• Employee of the month - 11/2024 & 2/2025

Timeline

Server

Off The Wall
09.2023 - 08.2025

Server

LIT 21
11.2020 - 01.2021

Server

The Garden Restaurant & Lounge
09.2020 - 05.2021

Master of Science - Business Marketing

Rowan University