Desirea Edwards
CVS Pharmacy
Shreveport,LA
9
years of professional experience
Detail-oriented Pharmacy Technician skilled in medication dispensing, insurance billing, and workflow optimization. Proven track record in enhancing pharmacy operations and maintaining patient confidentiality.
Results-driven Pharmacy Technician with over four years of experience in optimizing pharmacy workflows and training new staff. Expertise in patient confidentiality and insurance billing, ensuring compliance and accuracy in all operations.
Work History
Pharmacy Technician
5 Years 10 Months- Managed prescription filling process ensuring accuracy and compliance with pharmacy regulations.
- Trained new staff on operational procedures and customer service best practices.
- Collaborated with pharmacists to verify medication orders and resolve discrepancies.
- Monitored inventory levels, placing orders for pharmaceuticals and supplies as needed.
- Implemented workflow improvements to enhance efficiency in prescription processing.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in maintaining cleanliness and organization of pharmacy workspace and equipment.
- Led initiatives to optimize pharmacy operations, improving overall service delivery times.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Carpentry and Masonry Specialist
9 Years- Constructed and installed frameworks for various structures, ensuring compliance with military standards.
- Executed masonry tasks, including bricklaying and stonework, enhancing structural integrity of installations.
- Mentored junior carpenters in advanced techniques, fostering skill development and adherence to safety protocols.
- Coordinated project timelines and resource allocation, optimizing workflow efficiency across multiple teams.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
Education
Certified Pharmacy Technician - Pharmacy
Skills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Insurance billing
Patient confidentiality
Medication dispensing
Timeline
Pharmacy Technician
CVS Pharmacy
12.2020 - CurrentRead More
Carpentry and Masonry Specialist
Military
05.2017 - 05.2026Read More
Ayers Career College
Certified Pharmacy Technician from Pharmacy
Read More