Desiree Andrade
San Diego,CA
Overview
18
18
years of professional experience
Work History
Server
The Cottage Restaurant
07.2024 - Current
Lead Server/Trainer
Sugar and Scribe Restaurant
01.2019 - 06.2024
Server
The Lodge at Torrey Pines Hotel (The Grill Restaurant)
12.2017 - 12.2018
Bartender/Server
The Brigantine Seafood Restaurant
03.2015 - 01.2018
Bartender/Server
The Olive Garden
04.2006 - 04.2015
Education
Serra High School
San Diego, CASkills
- Oriented new staff to restaurant policies, procedures and performance requirements
- Kept team compliant with food safety requirements and cleaning standards
- Motivated FOH staff to perform with consistency and at peak performance levels
- Assisted team members with learning menus and offering guests targeted suggestions
- Mentored new hires, offering guidance and support throughout their training period
- Facilitated team-building activities to foster positive work environment among staff members
- Collaborated with management to identify areas of improvement in service quality
- Shared best practices for upselling menu items, increasing overall sales revenue for restaurant
- Helped plan and approve daily server sections and work assignments
- Familiar with Aloha, Micros, Toast, Integrated Systems, Darden POS Systems
Leadership Experience
Successfully lead a team of servers to appropriately buss tables, manage the flow of seating, the TOAST POS system, and take orders and run them to tables, as well as how to communicate with customers.
Personal Information
Title: Lead Server/Trainer
References
Available upon request.
Timeline
Server
The Cottage Restaurant
07.2024 - Current
Lead Server/Trainer
Sugar and Scribe Restaurant
01.2019 - 06.2024
Server
The Lodge at Torrey Pines Hotel (The Grill Restaurant)
12.2017 - 12.2018
Bartender/Server
The Brigantine Seafood Restaurant
03.2015 - 01.2018
Bartender/Server
The Olive Garden
04.2006 - 04.2015
Serra High School
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