Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Generic

Desiree Arroyo-Aranda

Las Vegas,NV

Summary

Experienced Beauty and Fragrance Specialist with exceptional interpersonal and customer engagement skills. Leveraging 20 years of experience in high-volume retail environments, I am proficient in techniques utilized to close sales opportunities. Fluent in Spanish and English, with proficiency in French. A fast learner who thrives under pressure and maintains a friendly demeanor. Reliable and upbeat, my success lies in promoting customer loyalty, satisfaction, and purchases through consultative techniques and meticulous attention to individual needs. Extensive knowledge of product merchandising, exhibiting excellent organizational strengths and a superior work ethic.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Chanel Fragrance RSS

Macys Department Store
Las Vegas, NV
03.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment
  • Excellent bilingual communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.

Chanel Specialist

Chanel
Las Vegas, NV, US
09.2018 - Current

1. Skin care consultant

2. makeup artistry

3. Perfume specialist

4. 5 star selling

5. Management

6. Customer service

7. New store set up/ counter set up for opening

8. Merch Stocking

9. Ensure customer product satisfaction

10. Art of wrapping

11. Ensure communication with members of the team to ensure our selling and demonstration of the product goes according Chanel guidelines

12. Check inside beauty constantly for trainings and product guidelines

☆Performed at☆

Various retailers And private events

▪︎Wynn boutique ( helped with the new store set up oct 2021)

▪︎bellagio boutique ( helped with the transferring of the provisional store 2024)

▪︎Nordstrom fashion show

▪︎macys fashon show, gallería, Arroyo grande ( helped to set up the new counter 2023, and summerlin

▪︎ saks at fashionshow

▪︎Neiman Marcus at fashion show

▪︎Dillard's galleria, fashion show and summerlin

▪︎ulta Henderson

▪︎she-ro foundation charity yearly events

▪︎ private social parties

Christian Dior Specialist

Christian Dior Cosmetics
Las Vegas, NV, US
08.2016 - 11.2020
  • Makeup artistry assuring the latest techniques in makeup application
  • perfume model/specialist and skincare specialist
  • Different retailers
  • Sephora, macys fashon show, macys downtown summerlin, macys gallería at Henderson, Nordstrom fashion show, Neiman Marcus, saks fashion show, corporate events
  • Skills Used:
  • Product knowledge
  • bilingual
  • problem solving
  • patience,
  • Customer service
  • Decision making

Brand Specialist

Lancome Cosmetics
Las Vegas, NV, US
06.2012 - 07.2020
  • Responsibilities make up artistry, skin care consultation, sales, product demonstration
  • Accomplishments high volume product selling, happy costumers walking out with their questions responded always giving the costumers quick touch ups if required or full makeovers same as skin care facials professional and reliable, able to work under pressure and focused on very busy days
  • Skills Used: product knowledge, bilingual, problem solving, patience, listening, 5 start selling.

Chanel Counter Manager

Dillards Galleria
Henderson, NV, US
09.2018 - 08.2019
  • The Counter Manager is responsible for the effective and efficient operations of the chanel beauty and fragrance counter at Dillard's
  • Always demonstrating the 5 P's Professional, Proactive, Passionate, Prescriptive and Potential
  • An ambassador for the Chanel brand, the Counter Manager will reflect the brand values and customer base
  • Responsible for achieving optimal financial results by maximizing top line sales potential and ensuring superior service to our customers
  • Overseeing the day-to-day operations on counter
  • The Counter Manager is also responsible for anticipating needs while executing with excellence the sales, events, merchandising, operations, training and employee development, among other tasks in this position
  • This role exudes passion and enthusiasm for Chanel to the customer, delivering a unique and personalized 5 star shopping experience

Skin Consultant

Freeze 24/7
Las Vegas, NV, US
02.2016 - 12.2016
  • Freelancer skin care consultant
  • Engage with customers about the skin care routine and products

  • ● skin care consultations
  • ● hands on skin care application
  • ● sales

Lancome Beauty Advisor

DILLARD'S
Las Vegas, NV, US
01.2012 - 01.2015

●5 star selling service,

●skincare consultation and service,

● cosmetics sales,

●make up artistry and customer service

● client log and event planning

● pre-sale for gwp events

● pop up events

Education

Bachelor's - business administration with a degree in organizational communication

Universidad De Celaya UNI
Celaya Guanajuato México
05.2002

Skills

  • Bilingual
  • Fashion
  • Cosmetology
  • French
  • Public Relations
  • Makeup Application
  • Product Demos
  • Logistics
  • English
  • Event Planning
  • Merchandising
  • Customer Service
  • Account Management
  • Presentation Skills
  • Conflict Management
  • Spanish
  • Business Development
  • Negotiation
  • Marketing
  • Spanish (10 years)
  • Pricing
  • Administrative Experience
  • Salesforce
  • Leadership
  • Flexible
  • Communication
  • Adaptable
  • Decision making
  • Able to take and follow instructions
  • Efficient
  • Quick learner
  • Administration
  • Attention to detail
  • Ability to work under pressure
  • Creative
  • Negotiates resolves differences
  • Supportive
  • Motivates others
  • Cooperative
  • Identifies resources
  • Multi task
  • Manage conflict
  • Shares credit

Certification

  • Driver's License, 12/01/17, 12/01/25
  • Makeup artistry, Present, Present
  • Bachelor's in business administration with a degree in organizational communication, Present, Present

Personal Information

Work Permit: Authorized to work in the US for any employer

Languages

English
Full Professional
Spanish
Native or Bilingual
French
Professional Working

Timeline

Chanel Fragrance RSS

Macys Department Store
03.2023 - Current

Chanel Specialist

Chanel
09.2018 - Current

Chanel Counter Manager

Dillards Galleria
09.2018 - 08.2019

Christian Dior Specialist

Christian Dior Cosmetics
08.2016 - 11.2020

Skin Consultant

Freeze 24/7
02.2016 - 12.2016

Brand Specialist

Lancome Cosmetics
06.2012 - 07.2020

Lancome Beauty Advisor

DILLARD'S
01.2012 - 01.2015

Bachelor's - business administration with a degree in organizational communication

Universidad De Celaya UNI
Desiree Arroyo-Aranda