Summary
Overview
Work History
Education
Skills
Leadership
Timeline
Generic

Desiree Carter

Memphis,US

Summary

A dedicated worker with a wide range of experience in customer service as well as planning and coordinating. Passionate about working with people and striving to further develop my experience and education. Seeking employment with a growth oriented company that prioritizes personal development and continued improvement.

Overview

4
4
years of professional experience

Work History

Payroll Account Manager

Adams Keegan
Memphis, Tennessee
09.2023 - Current
  • Monitored changes in federal and state legislation related to payroll administration.
  • Maintained detailed records of all payments processed, including taxes, deductions and bonuses.
  • Assisted employers with questions or issues regarding their employees paychecks.
  • Worked with clients to ensure their needs were met and all processes were accurate and efficient.

Shift Manager

Buffalo Wild Wings
Memphis, TN
12.2022 - Current
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Helped employees accomplish tasks during peak periods.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Recruited and trained new employees to meet job requirements.

Server

Buffalo Wild Wings
Memphis, TN
05.2021 - 12.2022
  • Kept up to date on the menu and special offers, recommending specific items based on customer preferences
  • Kept a high level of cleanliness and sanitation
  • Assisted guests throughout their experience providing exceptional customer service for a positive experience and creating regular customers
  • Managed my time so that I could perform multiple tasks at once keeping up with multiple tables of guests.

Membership Associate

Fogelman Downtown YMCA
Memphis, TN
08.2020 - 05.2021
  • Responded quickly to general inquiries from members, staff, and clients by e-mail, phone, and in person
  • Increased profits by taking advantage of opportunities to upsell additional products
  • Promoted the development of a healthy lifestyle in order to achieve health and wellness goals.

Education

BBA - Finance

University of Memphis
Memphis, TN
05.2023

Skills

  • Interpersonal Skills
  • Training and Development
  • Verbal and Written Communication
  • Work Planning and Prioritization
  • Problem Resolution
  • Project Planning

Leadership

Greek Liaison on the Civic Engagement Executive Board at the University of Memphis

  • Completed special objectives and projects in response to board member requests. Kept in constant contact with all greek organizations at the University to inform them of upcoming events and plan special events for their chapter

Panhellenic Delegate for Sigma Kappa Sorority 

  • Relayed information between my chapter and the overall greek community and participated in voting and decision-making for my chapter at the university level

Vice President of Finance for Sigma Kappa Sorority 

  • Kept up with my chapter's finances and assisted members in paying dues and creating personal budgets and payment plans. Planned information sessions with my chapter to teach about personal finance and budgeting techniques

Director of Events and Logistics for Up til' Dawn Executive Board 

  • Planned all events throughout the year by, creating a schedule, script, and plan as well as corresponding with vendors and making sure that all events were free and all food, decorations, and spaces were donated.

Timeline

Payroll Account Manager

Adams Keegan
09.2023 - Current

Shift Manager

Buffalo Wild Wings
12.2022 - Current

Server

Buffalo Wild Wings
05.2021 - 12.2022

Membership Associate

Fogelman Downtown YMCA
08.2020 - 05.2021

BBA - Finance

University of Memphis

Similar Profiles

CREATE PROFILE
Desiree Carter