Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desiree Carver

Goodlettsville,TN

Summary

Motivated and Passionate professional with B.A. in Psychology seeking position in Mental Health to better serve those who struggle with daily life due to mental health concerns.

Overview

6
6
years of professional experience

Work History

Patient Services Representative

ASCENSION SAINT THOMAS
01.2024 - Current
  • Responsible for updating patient charts as needed and adhering to HIPPA regulations
  • Responsible for patient check in and check out
  • Responsible for verification of patient insurance
  • Responsible for scheduling or rescheduling patient appointments
  • Responsible for sending patient referrals


Care Manager

MENTAL HEALTH COOPERATIVE
02.2023 - 01.2024
  • Responsible for addressing clients' needs/concerns and developing personalized treatment plans
  • Responsible for coordinating client medical care with Primary Care Physicians and Mental Health Professionals
  • Responsible for connecting clients with community resources
  • Responsible for scheduling and transporting clients to their clinic appointments.
  • Responsible for updating patient charts as needed and adhering to HIPPA regulations

Loan Assistant

MONTICELLO BANKING COMPANY
09.2021 - 02.2023
  • Responsible for communicating and resolving client concerns
  • Responsible for coordinating clients’ financial documents for loan processing
  • Responsible for balancing client interactions and financial paperwork
  • Responsible for corresponding with paralegals to obtain legal documents
  • Responsible for upholding community outreach for client development.

Senior Teller

MONTICELLO BANKING COMPANY
07.2018 - 09.2021
  • Responsible for de-escalating upset clients and mediating day-to-day client communications
  • Responsible for supervising fellow tellers when head teller is not present
  • Responsible for maintaining client confidentiality
  • Responsible for managing financial transactions and opening client accounts
  • Responsible for operating bank teller system.

Education

MASTERS IN MARRIAGE AND FAMILY COUNSELING -

Trevecca Nazarene University
Nashville, Tennessee
05.2026

BACHLOR’S DEGREE IN PSYCHOLOGY -

Western Kentucky University
Bowling Green, Kentucky
05.2019

ASSOCIATE’S IN ARTS DEGREE -

SkyCTC
Bowling Green, Kentucky
05.2017

Skills

  • Leadership
  • Problem Solving
  • Communication
  • Care management
  • Patient Services
  • Collaboration
  • Computer/data entry
  • Punctual

Timeline

Patient Services Representative

ASCENSION SAINT THOMAS
01.2024 - Current

Care Manager

MENTAL HEALTH COOPERATIVE
02.2023 - 01.2024

Loan Assistant

MONTICELLO BANKING COMPANY
09.2021 - 02.2023

Senior Teller

MONTICELLO BANKING COMPANY
07.2018 - 09.2021

MASTERS IN MARRIAGE AND FAMILY COUNSELING -

Trevecca Nazarene University

BACHLOR’S DEGREE IN PSYCHOLOGY -

Western Kentucky University

ASSOCIATE’S IN ARTS DEGREE -

SkyCTC
Desiree Carver