Motivated and Passionate professional with B.A. in Psychology seeking position in Mental Health to better serve those who struggle with daily life due to mental health concerns.
Overview
6
6
years of professional experience
Work History
Patient Services Representative
ASCENSION SAINT THOMAS
01.2024 - Current
Responsible for updating patient charts as needed and adhering to HIPPA regulations
Responsible for patient check in and check out
Responsible for verification of patient insurance
Responsible for scheduling or rescheduling patient appointments
Responsible for sending patient referrals
Care Manager
MENTAL HEALTH COOPERATIVE
02.2023 - 01.2024
Responsible for addressing clients' needs/concerns and developing personalized treatment plans
Responsible for coordinating client medical care with Primary Care Physicians and Mental Health Professionals
Responsible for connecting clients with community resources
Responsible for scheduling and transporting clients to their clinic appointments.
Responsible for updating patient charts as needed and adhering to HIPPA regulations
Loan Assistant
MONTICELLO BANKING COMPANY
09.2021 - 02.2023
Responsible for communicating and resolving client concerns
Responsible for coordinating clients’ financial documents for loan processing
Responsible for balancing client interactions and financial paperwork
Responsible for corresponding with paralegals to obtain legal documents
Responsible for upholding community outreach for client development.
Senior Teller
MONTICELLO BANKING COMPANY
07.2018 - 09.2021
Responsible for de-escalating upset clients and mediating day-to-day client communications
Responsible for supervising fellow tellers when head teller is not present
Responsible for maintaining client confidentiality
Responsible for managing financial transactions and opening client accounts
Post Op Spine ( Patient Care Technician) at Ascension Saint Thomas Midtown HospitalPost Op Spine ( Patient Care Technician) at Ascension Saint Thomas Midtown Hospital