Desiree Deckers
Chattanooga,TN
Summary
Detail oriented individual with 18 years of customer service experience who is honest, outgoing, and punctual. Motivated to work, learn, and contribute in all tasks. Ability to communicate, multitask, and execute duties in a timely and professional manner. Thrives in fast paced labor driven environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cashier
Yuma Bagel Company
Yuma, AZ
08.2024 - Current
- Provide upbeat and friendly customer service while taking customers orders in person and over the phone
- Verify and finalize all order payments accurately
- Create, fulfill, and expedite drink and food orders to customers personally
- Update POS inventory as it changes, maintain product par levels, and cleanliness throughout shift
- Prepare product and merchandise for next-day use
- Stock, breakdown, and clean store front, display case, coffee bar, and beverage station at end-of-day
Prepared Food
SAMS Club #6205
Yuma, AZ
08.2024 - Current
- Following PPE and food safety guidelines, prepare HMS food items to SAMS Club specific spec
- Adjust FST (daily item prep amount) quantities to meet store par levels
- Clean and sanitize all work surface areas before and after preparing each item
- Utilized various equipment and utensils efficiently for preparatory tasks according to company guidelines.
- Weigh, label, and stock all prepared foods utilizing FIFO (first in, first out)
- Pull all donations and throws while merchandising refrigeration display case at end of day
- Breakdown, clean, sanitize prep area, product carts, dishes, discard all trash and boxes in designated compactors and balers
Delivery Driver
Domino’s Pizza
Jacksonville, NC
04.2023 - 12.2023
- Nominated as the stores Driver of the Year
- Provide outgoing customer service while following company driving procedures
- Managed orders by coordinating with expeditors to verify accuracy and adherence to delivery timelines
- Ensure payments and change are completed and accurate
- Answer incoming calls in a friendly and professional manner to assist customers with orders, questions or concerns
- Stock coolers using FIFO and complete daily prep list of stores food product
- Maintained cleanliness of store, products and equipment to meet health regulations
- Completed end-of-shift cleaning and breakdown of make-lines, dough table, cut table, and dishes
Front Desk Receptionist
Achieve Medical Weight Loss
Jacksonville, NC
01.2023 - 03.2023
- Greet patients in a personable and outgoing manner
- Provide, guide, and answer all patient questions while completing the proper paperwork for check-in
- Completed top sheets for charts required by MAs and physicians to deliver quality care
- Build new patient charts, answer incoming calls, and assist with check-out as needed
- Organized end-of-day patient charts into alphabetical sequence
- Assisted in scheduling patient appointments on non-clinic days
Co Manager
MarketPlus
Jacksonville, NC
04.2022 - 11.2022
- Engaged with guests and Team Members to address questions, comments, and concerns in a friendly manner
- Produce weekly store Team Member schedules and fix time clock mistakes
- Under the direction of the Store Owner, compile, delegate, and complete weekly store tasks
- Train all Team Members, based on position, in efficient ways to execute their duties to achieve desired store goals
- Merchandise, stock, and rotate aisles as a team in clean and creative ways to move product and drive sales
- Control inventory through purchase orders, receiving, new item system entry, and vendor payment
- Ensured accuracy in financial handling through end-of-day reconciliations and deposits
Warehouse Associate - Jackpot
Amazon Fulfillment Center
Memphis, TN
09.2020 - 01.2022
- Ability to lift, bend, push, pull, twist, and carry 50+lbs, as well as stand/work 10+hr shifts
- Following PPE and safety guidelines, maintain cleanliness and organization of the work in progress (WIP) line throughout shift
- Sort and remove all non-routed cartons from the conveyer onto WIP pallets by utilizing RF guns
- Move all Problem Solve (PS) pallets utilizing pallet jacks into the designated working area
- Make room on the main sorter for incoming freight by down-stacking from conveyer onto clean pallets
- Jam Clear certified to clear and straighten out cartons/totes on the main sorter to ensure proper line production was maintained by using ladders and poles
- Obtained and utilized the Amazon forklift permissions to operate and work the pits, to unload and load trailers
Food and Beverage Shift Supervisor
Quechan Casino Resort
Yuma, AZ
11.2012 - 07.2020
- Assist in the management of the Front of House (FOH) Team Members of multiple outlets and bars
- Performed various office duties, adjusted schedules, and collaborated with revenue audit to resolve discrepancies
- Converse with guests and fellow Team Members regarding any questions, comments, or concerns they may have in a friendly and professional manner
- Coordinate with the Back of House (BOH) to ensure guests orders are correct and expedited in a timely manner
- Input, understand, access, and correct information in the Point of Sale (POS) system during all volumes of service
- Ensure the proper closing procedures of the outlets are done by Team Members to health and food safety standards
- Control outlet(s) inventory par levels with daily itemized orders and end-of-month counts
- Under the direction of the Executive Director of Food and Beverage, help create, edit, and produce Policies & Procedures, new menu's, Standard Operating Procedures (SOP's) and required spreadsheets
Education
High School Diploma -
Kofa High School
Skills
- Customer service
- Communication
- Microsoft Office
- Cash handling
- POS system
- Inventory
- Merchandising
- Plan-o-grams
- Warehouse
- RF Scanner
Certification
National Certified Food Safety Manager, 07/01/22 - 07/31/27
Timeline
Cashier
Yuma Bagel Company
08.2024 - Current
Prepared Food
SAMS Club #6205
08.2024 - Current
Delivery Driver
Domino’s Pizza
04.2023 - 12.2023
Front Desk Receptionist
Achieve Medical Weight Loss
01.2023 - 03.2023
Co Manager
MarketPlus
04.2022 - 11.2022
Warehouse Associate - Jackpot
Amazon Fulfillment Center
09.2020 - 01.2022
Food and Beverage Shift Supervisor
Quechan Casino Resort
11.2012 - 07.2020
High School Diploma -
Kofa High School
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