Desiree Heyward
Newark,NJ
Summary
Dedicated Patient Care Technician student with a solid foundation in patient care, eager to leverage skills and knowledge to enhance patient well-being. Committed to delivering compassionate and effective care, ensuring each patient's needs are met with empathy and professionalism. Previous experience as a postal worker fostered a strong work ethic and attention to detail, essential for thriving in fast-paced healthcare environments. Passionate about making a positive impact in the lives of patients through dedicated support and care.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Patient Scheduler
RadNet
Clifton, NJ
11.2024 - 01.2025
- Coordinated patient appointments, optimizing scheduling system for maximum efficiency.
Patient Care Technician
University Hospital Newark
Newark, NJ
06.2024 - 11.2024
- Supported nursing team in patient care activities, maintaining comfort and safety.
Mail Carrier
United States Postal Service
Jersey City, NJ
10.2014 - 06.2023
- Ensured timely delivery of packages and correspondence.
- Mail Handler
- Managed high volumes of customer interactions while maintaining professionalism and efficiency.
- Mail Processor
- Data Entry Operator
- Mailroom Clerk
- Executed prompt distribution of mail and packages to targeted addresses.
- Postal Support Employee (PSE)
- Mail Equipment Operator
- Mail Handler Assistant (MHA)
Teachers Assistant
Queen of Angels DayCare
Newark, NJ
05.2010 - 09.2014
- Assisted teachers in classroom management and student engagement strategies.
Education
Certification - Patient Care Technician
Samuel Morris Career Institute
11.2023
High School Graduated - undefined
West Side
06.2010
Skills
- Patient Assessment
- Medical Equipment Operation
- Vital Sign Measurement
- Patient Communication
- Infection Control
- Empathy and Compassion
- Medical Terminology
- Team Collaboration
- Phlebotomy
- Record Keeping
- Wound Care
- Emergency Response
- Medication Administration
- Time Management
- BLS Certification
Certification
Patient Care Technician
BLS Certified
Timeline
Patient Scheduler
RadNet
11.2024 - 01.2025
Patient Care Technician
University Hospital Newark
06.2024 - 11.2024
Mail Carrier
United States Postal Service
10.2014 - 06.2023
Teachers Assistant
Queen of Angels DayCare
05.2010 - 09.2014
Certification - Patient Care Technician
Samuel Morris Career Institute
High School Graduated - undefined
West Side