Desiree Kelly
Los Angeles,CA
Summary
Dedicated First Class Clerk from the Government of Belize, excelled in enhancing customer satisfaction and streamlining document management. Demonstrated exceptional telephone etiquette and meticulous attention to detail, ensuring accurate and confidential handling of information. Achieved a significant improvement in administrative efficiency by maintaining well-organized filing systems and processing payroll with precision.
Overview
22
22
years of professional experience
Work History
First Class Clerk
Government of Belize
09.2001 - 09.2023
- Answered phone calls promptly and courteously
- Purchased and maintained office supplies.
- Processed weekly payroll for staff, ensuring timely and accurate salary distribution.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Assisted with onboarding of new employees.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Handled cash transactions accurately and efficiently
- Ensuring proper documentation and accountability
- Performed data entry tasks with precision and attention to detail
- Maintaining accuracy and confidentiality of information
- Processed incoming and outgoing mail and packages according to established procedures.
Education
Associate's Degree in Business Administration -
University of Belize
Belize City06.2001
High School Diploma -
St John's College Extension Departemnt
Belize City06.1995
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Filing systems
- Administrative tasks
- File Maintenance
- Scanning and copying
- Document Management
Additional Information
To become a clerk with the government of Belize you need to attend clerical lectures clerical promotional programme and pass the examination for both
Timeline
First Class Clerk
Government of Belize
09.2001 - 09.2023
Associate's Degree in Business Administration -
University of Belize
High School Diploma -
St John's College Extension Departemnt
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