Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Desiree LIndeman

Desiree LIndeman

325 Riviera Dr Crescent City

Summary

Dynamic Assistant Manager with a proven track record at Bassworld Lodge & Marina, excelling in customer service and team leadership. Enhanced operational efficiency and accuracy in cash handling, while fostering a positive work environment. Recognized for problem-solving abilities and driving employee morale, resulting in improved customer satisfaction and repeat business.

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Diligent assistant mgr with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.

Overview

20
20
years of professional experience

Work History

Assistant Manager

Bassworld Lodge& Marina
04.2005 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Assistant Manager

Stoners Pizza Joint
03.2023 - 04.2024
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Volunteer Firefighter

Putnam County Eoc
04.2005 - 04.2012
  • Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
  • Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
  • Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
  • Administered first aid and conducted emergent response management.
  • Upheld high levels of readiness while on call, ensuring timely response to any potential emergencies.
  • Supported strong relationships between the fire department and neighboring agencies through collaborative efforts during multi-unit training simulations.
  • Provided swift medical assistance to injured individuals on scene as a certified first responder until paramedics arrived.
  • Expedited emergency response times by maintaining accurate knowledge of local streets, roads, and landmarks.
  • Enhanced internal communication within the department by contributing valuable input at regular meetings and debriefings.
  • Increased public awareness about fire safety through participation in community events and media interviews.
  • Demonstrated adaptability during crises by adjusting tactics based on changing conditions or new information.

Education

High School Diploma -

North West Classen
Oklahoma City, OK
05-2000

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Customer relations
  • Staff supervision
  • Task delegation
  • Team motivation
  • Time management

Languages

English
Full Professional

Timeline

Assistant Manager

Stoners Pizza Joint
03.2023 - 04.2024

Assistant Manager

Bassworld Lodge& Marina
04.2005 - Current

Volunteer Firefighter

Putnam County Eoc
04.2005 - 04.2012

High School Diploma -

North West Classen

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Desiree LIndeman