Desiree LoConte
Henderson
Summary
Dynamic Operations Manager at Tabu Boutique with a proven track record in team leadership and problem-solving. Enhanced customer satisfaction through effective communication and streamlined supply chain processes. Recognized for empowering staff, leading to improved performance outcomes and operational efficiency. Skilled in managing complex operations while fostering a collaborative environment.
Overview
8
8
years of professional experience
Work History
Operations Manager
Tabu Boutique
10.2022 - 03.2025
- Managed operations staff ensuring adherence to company policies.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
After Hours Customer Service
Broadway National
02.2017 - 09.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Provided after hours facility maintenance for various store locations.
- Dispatched vendors to site for repair completion; responded to client questions quickly and efficiently.
- Monitored overnight and weekend repair requests as required.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Bachelor Of Accounting -
Western Governors University
Salt Lake City, UTSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
Timeline
Operations Manager
Tabu Boutique
10.2022 - 03.2025
After Hours Customer Service
Broadway National
02.2017 - 09.2021
Bachelor Of Accounting -
Western Governors University
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