Desiree Love
Sacramento,CA
Summary
Experienced Patient Care Coordinator proficient in directing patient care programs that are both high-quality and efficient.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Treatment Coordinator
Redford Dental Care
Sacramento, CA
08.2022 - Current
- Managed patient scheduling, appointment reminders, and follow-up calls.
- Created customized treatment plans for patients based on individual needs.
- Performed administrative duties such as filing insurance claims forms or preparing reports.
Treatment Coordinator
Just for kids dentistry and orthodontics
Las Vegas, NV
03.2019 - 01.2022
- Created customized treatment plans for patients based on individual needs.
- Performed administrative duties such as filing insurance claims forms or preparing reports.
- Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.
Treatment Coordinator
Pacific Dental Service
Los Angeles, CA
06.2016 - 02.2019
- Managed patient accounts through verification of insurance benefits and submission of reimbursement claims.
- Achieved set production goals, resulting in increased office revenue.
- Performed administrative duties including filing insurance claims forms and preparing reports.
Dental Office Administrator
Santa Monica Dental Care
Los Angeles, CA
10.2015 - 06.2016
- Generated accurate financial statements for patients, including projected expenses for upcoming treatments.
- Handled all front desk duties, including answering phones, responding to emails, scheduling appointments and providing excellent customer service.
- Corresponded with patients, providers, and insurance companies to ensure timely processing of claims.
Dental Front Office Coordinator
Bay Dental Center
Los Angeles, CA
04.2013 - 07.2015
- Supported day-to-day operations by handling administrative duties like filing, purchasing office supplies, and maintaining accurate patient records.
- Managed patient accounts by verifying insurance benefits and submitting claims for reimbursement.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
Education
Certified - Phlebotomy
AUMT
Los Angeles12.2016
Associate of Arts - Medical Assisting
High Tech Institute
Las Vegas, NV12.2004
Skills
- Healthcare knowledge
- Critical Thinking Skills
- Organizational Skills
- Patient Care
- Attention to Detail
- Customer Service
- Verbal and written communication
- Creative Problem-Solving
Certification
- Certified Phlebotomy Technician
- Certified Medical Assistant
Timeline
Treatment Coordinator
Redford Dental Care
08.2022 - Current
Treatment Coordinator
Just for kids dentistry and orthodontics
03.2019 - 01.2022
Treatment Coordinator
Pacific Dental Service
06.2016 - 02.2019
Dental Office Administrator
Santa Monica Dental Care
10.2015 - 06.2016
Dental Front Office Coordinator
Bay Dental Center
04.2013 - 07.2015
Certified - Phlebotomy
AUMT
Associate of Arts - Medical Assisting
High Tech Institute
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