Desiree M. Evangelista
Bronx,NY
Overview
15
15
years of professional experience
Work History
Community Outreach Specialist
NYC Dept. of Homeless Services- Joint Command Cent
New York, NY
02.2016 - Current
- Conduct assessments of each family's needs with existing homeless response and non-profit prevention programs, 50+ cases a week
- Joint operations with NYPD, FDNY, various city agencies, emergency response units, and council members to meet program goals and plan for the agencies’ next initiatives
- Represent DHS at Mayoral, Inaugural, and launch events in relations with the City of New York
- Oversee movement of facilities and transfers of clients
- Expanded programs by conducting research on emerging trends in community outreach methods, adapting strategies accordingly
Enrollment Specialist
IDNYC - Human Resources Administration
New York, NY
03.2015 - 02.2016
- Enrolled NYC residents and immigrants for government-issued photo ID cards
- Classifying government and foreign documents as well as application processing/review for 100s of cases per week
- Engage and promote effective respectful relationships to build trust within the community
- Facilitated information sessions to attract potential enrollees as well as community outreach
Administrative Office Manager
Golden Apple Home Care
Bronx, NY
05.2011 - 02.2013
- Maintained log book entries, conducted pre-employment exams, set appointments
- Assisted with company enrollment, filing, all clerical and correspondence duties including translation services
- Interviewed and Assisted with staff placement
- Created and edited company forms and contracts
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
BA - Criminal Justice
John Jay College of Criminal Justice
New York01-2016
A.A. - Criminal Justice
Bronx Community College
Bronx01-2013
Regents Diploma -
Herbert H. Lehman High School
Bronx01-2010
Skills
- Program support
- Public relations
- Conflict resolution
- Crisis intervention
- Case management
- Community outreach
- Administration and management
- Community development
Community Work
- R.E.A.D. NYC, 2006-2008, After school tutoring
- Clothing Drive in Dominican Republic
Languages
Spanish
Native or Bilingual
Timeline
Community Outreach Specialist
NYC Dept. of Homeless Services- Joint Command Cent
02.2016 - Current
Enrollment Specialist
IDNYC - Human Resources Administration
03.2015 - 02.2016
Administrative Office Manager
Golden Apple Home Care
05.2011 - 02.2013
A.A. - Criminal Justice
Bronx Community College
Regents Diploma -
Herbert H. Lehman High School
BA - Criminal Justice
John Jay College of Criminal Justice