Desiree Murphy
Dallas,TX
Summary
Dedicated C.N.A committed to providing optimal patient care and support while assisting medical staff with meeting critical needs. Skilled in collecting specimens, cleaning rooms and managing dietary needs. Excellent communication and organizational skills combined with dependable, forward-thinking approach. Certified C.N.A offering 4 in a half years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Manager
Dollar General Market
11.2023 - Current
- Led team in executing daily operational initiatives, enhancing workflow efficiency and productivity.
- Developed training materials for staff, improving onboarding process and knowledge retention.
- Monitored inventory levels, ensuring timely replenishment and minimizing stockouts.
- Implemented process improvements that reduced operational delays and increased service quality.
- Analyzed customer feedback to refine service offerings, enhancing overall customer satisfaction.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Bakery Worker
Crumbl Cookies
06.2022 - 11.2023
Security Guard
Metro Security
08.2020 - 05.2021
- Monitored premises and recorded all activity in daily officer report for submission to Security Guard at close of shift.
- Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
Certified Nursing Assistant
Simpson Place Assisted Living
11.2019 - 03.2020
- Documented activities and recorded information in EMR system.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Certified Nursing Assistant
Bentwood Nursing Rehabilitation Center
08.2018 - 10.2019
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Used mobility devices and Hoyer Lift equipment to transport patients.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Home Health Care Provider
Post-Health Home Care
02.2009 - 09.2010
- Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Planned optimal meals based on established nutritional plans.
Education
High School Diploma -
Jefferson High School
Jefferson, TX5 2009
Certified Nurse Assistant -
Texas Career Institute
Dallas, TX2 2018
Skills
- Documentation procedures expert
- Respiratory equipment training
- Performing patient intakes
- Collecting vital signs
- Helping with medication
- Grooming and bathing assistance
- Calm and level-headed under duress
- Infection control procedures
Certification
- Certified Nursing Assistant
- First Aid/CPR
Education and Training
other,other
Timeline
Assistant Manager
Dollar General Market
11.2023 - Current
Bakery Worker
Crumbl Cookies
06.2022 - 11.2023
Security Guard
Metro Security
08.2020 - 05.2021
Certified Nursing Assistant
Simpson Place Assisted Living
11.2019 - 03.2020
Certified Nursing Assistant
Bentwood Nursing Rehabilitation Center
08.2018 - 10.2019
Home Health Care Provider
Post-Health Home Care
02.2009 - 09.2010
High School Diploma -
Jefferson High School
Certified Nurse Assistant -
Texas Career Institute
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