Desiree Navarro
Webster
Summary
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
10
10
years of professional experience
Work History
Member Team Lead
Sam's Club
Houston, Tx. 77089
06.2022 - Current
- Led team in daily operations, ensuring optimal workflow and efficiency.
- Resolved customer inquiries effectively, enhancing overall satisfaction levels.
- Analyzed operational metrics to identify trends and inform strategic decisions.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Coordinated inventory management, maintaining accuracy and availability of stock.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Member of safety team - "Safety Associate of the Year"
Personal Assistant
Rolfe Consulting Group LLC
Houston, TX
04.2020 - 06.2022
- Coordinated scheduling and travel arrangements for executives, ensuring efficient use of time and resources.
- Managed office communications, streamlining correspondence to enhance responsiveness and clarity.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Reduced missed opportunities, diligently monitored emails and responded to time-sensitive requests.
- Enhanced client satisfaction, meticulously arranged client meetings and followed up on action items.
Sales Manager
Max Bowl
Baytown, TX
05.2017 - 03.2020
- Directed sales strategies to enhance customer engagement and satisfaction.
- Analyzed market trends to identify growth opportunities and adjust sales tactics.
- Established sales targets and monitored progress, ensuring alignment with organizational goals.
- Trained and mentored sales team, fostering a culture of performance excellence.
- Conducted regular performance reviews, addressing areas for improvement within the team.
Office Assistant
Blackhawk Security
Houston, TX
05.2016 - 08.2016
- Managed scheduling and coordination of office activities to optimize workflow efficiency.
- Developed and maintained filing systems for confidential documentation, ensuring data integrity.
- Assisted in preparing reports and presentations, enhancing communication among departments.
- Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
- Increased team productivity, organizing and scheduling appointments and meetings without overlap.
Education
Associate of Arts - Communications
San Jacinto College
Pasadena, TX05-2021
Skills
- Attention to detail
- Conflict resolution
- Time Management
- Telephone Etiquette
- Netiquette
- Teamwork and collaboration
- Excellent communication
- Multitasking
Timeline
Member Team Lead
Sam's Club
06.2022 - Current
Personal Assistant
Rolfe Consulting Group LLC
04.2020 - 06.2022
Sales Manager
Max Bowl
05.2017 - 03.2020
Office Assistant
Blackhawk Security
05.2016 - 08.2016
Associate of Arts - Communications
San Jacinto College