Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Desiree Patterson

Hayesville,NC

Summary

Dynamic Assistant Manager with a proven track record at 1st Franklin Financial, excelling in customer service and money handling. Spearheaded process improvements that enhanced transaction accuracy and streamlined loan processing. Adept at training staff and optimizing performance, driving operational success through effective team collaboration and strategic resource management.

Overview

2026
2026
years of professional experience

Work History

Assistant Manager

1st Franklin Financial
Blairsville, GA
01.2019 - Current
  • Assisted in daily operations, ensuring compliance with financial policies and procedures.
  • Collaborated with team members to streamline loan processing workflows for increased efficiency.
  • Trained new staff on customer service protocols and operational procedures to enhance team performance.
  • Implemented process improvements that reduced errors in documentation and enhanced accuracy of transactions.

Assistant Manager

Security Finance, Financial Services
Blairsville, GA
2016 - 2019
  • Facilitated communication between departments to resolve client inquiries and improve service delivery.
  • Analyzed customer feedback to identify areas for service enhancement and implemented corrective measures.
  • Monitored key performance indicators to track departmental progress toward operational goals and objectives.
  • Led initiatives to optimize branch performance through effective resource management and staff development strategies.

Sales Manager

Carl Patterson Flooring
Hayesville, NC
2005 - 2016
  • Developed and implemented sales strategies to drive revenue growth and improve market share.
  • Led cross-functional teams to enhance product offerings and customer engagement initiatives.
  • Analyzed sales data to identify trends, optimize performance, and inform strategic planning.
  • Mentored junior sales staff, fostering professional growth and enhancing team capabilities.

Education

High School Diploma -

HayesVille Hight School
Hayesville, NC

Mortgage Loan License - Mortgage Loan License

Online Mortgage Loan Officer
Blairsville, GA
08.2022

Skills

Customer service

Money handling

Preparing and Processing Loan's

Timeline

Assistant Manager

1st Franklin Financial
01.2019 - Current

Assistant Manager

Security Finance, Financial Services
2016 - 2019

Sales Manager

Carl Patterson Flooring
2005 - 2016

High School Diploma -

HayesVille Hight School

Mortgage Loan License - Mortgage Loan License

Online Mortgage Loan Officer
Desiree Patterson