Desiree Sloan
McKenzie,AL
Summary
With almost ten years of food service experience, several years of leadership experience, ServeSafe knowledgeable, with the ability to recertify almost immediately, and more than ten years in positions working directly with the public and/or customers in order to provide an excellent dining or shopping experience. Several years of leadership experience. A team player strongly motivated by fairness and honesty. Several years of education, including classes in voice, theater, accounting, microsoft excel and word, project management, accounting, education, psychology, higher maths, and advanced english literature and composition, all of which continue to be of use both at work and in the home. I am highly motivated to provide and be a part of a healthy team dynamic that maximized empoyee and customer satisfaction, with that expectation that a happy team creates a ripe environment for profit and satisfaction maximization on all levels; from the the customer to the CEO.
Overview
2027
2027
years of professional experience
Work History
Relief Manager
Waffle House
Hope Hull, AL
2026 - Current
Working with employees to make sure that responsibilities are met, emotional and physical needs are tended to, and time is allocated as required in order to ensure that a shift works as a team to maximize profits, flow, and customer/employee satisfaction. Paperwork as needed for the day including sales and food cost, inventory pulls for daily operations, and also bank deposits. Money and inventory counting and recording. Collaborating with leadership in order to utilize tried and proven methodologies in order to run a smooth shift and trouble shoot issues with supply and demand, personnel, and equipment. Assisting in preparation of orders as needed during peak sales hours.
Master Grill Operator
Waffle House
Evergreen, Greenville, Hope Hull (AL)
2023 - Current
Organizing shift responsibilities as needed, assisting servers, preparing good food fast for customers while following food safety and ServeSafe protocols. Prep and cleaning stations.
Server
Waffle House
Troy, Hope Hull, Evergreen, Greenville (AL)
2022 - Current
Proving quality customer service, cleaning and maintaining front of the house as well as prep, dishwashing, etc. Assisting new employees in acclimating to various shifts, particularly overnight employees. Assisting on the grill as needed.
Jack of (almost) All Trades
Cracker Barrel
Pell City, Al
2012 - 2014
hostess, par four server, prep and line cook, server trainer, shift lead
Assistant Manager
Subway
Springville, Al
2006 - 2009
sales, inventory, multiple store leadership and work as needed, sales orders, cleaning and inspection.
Skills
- Customer service
- Time management
- Complex Problem-solving
- Task delegation
- Documentation and reporting
- Operations management
- Conflict resolution
- Expense tracking
- Safety procedures
- Inventory management
- Adaptability and flexibility
- Organizational skills
Timeline
Relief Manager
Waffle House
2026 - Current
Master Grill Operator
Waffle House
2023 - Current
Server
Waffle House
2022 - Current
Jack of (almost) All Trades
Cracker Barrel
2012 - 2014
Assistant Manager
Subway
2006 - 2009