Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Desiree Whiteley

Winter Park,FL

Summary

Results-driven sales professional with extensive experience in consultative selling, client relationship management, and exceeding revenue targets. Proven track record of success in high-pre4ssure environments, leveraging exceptional communication and negotiation skills to drive client satisfaction and business growth. Expertise in analyzing customer needs, presenting tailored solutions, and building long-lasting partnerships. Skilled in using CRM tools, managing diverse client portfolios and collaborating with cross-functional teams to achieve goals for the organization. Committed to delivering results while maintaining the highest standards of professionalism and itegrity.

Overview

11
11
years of professional experience

Work History

Sales Consultant

AmOne
Orlando, FL
10.2018 - Current
  • Assisted clients in identifying and securing tailored financial solutions, and analyzing their individual needs and goals.
  • Educated prospective clients on personal loan options, credit management, and debt consolidation programs.
  • Engaged with leads through inbound calls to access financial profiles and recommend appropriate financial services.
  • Consistently met and exceeded sales targets by delivering personalized consultative sales approaches.
  • Utilized CRM technology to track client interactions, monitor leads, and ensure timely follow ups.
  • Resolved clients concerns and addressed objections professionally, ensuring a positive customer experience.
  • Maintained an in-depth understanding of financial products and market trends to effectively address client concerns and objections

Sales Consultant

Lexington Law Firm
Salt Lake City, UT
03.2015 - 09.2018
  • Provided potential clients with a comprehensive understanding of the firm's legal services, emphasizing the benefits of credit repair and financial services.
  • Engaged with prospective clients through inbound and outbound calls, building rapport and effectively addressing their concerns to drive conversions.
  • Maintained a detailed understanding of credit laws and the firm's services to deliver accurate and persuasive consultations.
  • Achieved and exceeded monthly sales quotas by employing strong negotiation and problem solving skills.
  • Collaborated with legal teams and customer support to ensure seamless onboarding and exceptional client service.
  • Monitored and followed up with leads utilizing CRM tools.

Military Police Officer

Army
El Paso, TX
09.2013 - 02.2015
  • Enforced military laws and regulations to ensure the safety, security, and discipline of personnel and property.
  • Conducted routine patrols, surveillance, and security checks to maintain order and prevent unauthorized access to restricted areas.
  • Investigated incidents and prepared detailed reports at the end of every shift.
  • Provided law enforcement and emergency response in high-pressure situations.
  • Conducted detainee operations, including the custody, transport, and supervision of individuals in accordance with established protocols.
  • Detailed training on safety and security procedures for personnel, ensuring compliance with military standards and regulations.

Education

High School Diploma -

Bayside High School
Palm Bay, FL
05-2013

Skills

  • Strong interpersonal and communication skills for building trust and rapport with clients
  • Expertise in financial services, including personal loans, debt consolidation, and credit improvement strategies
  • Proven ability to handle objections and close sales effectively in a fast-paced environment
  • Detail-oriented, with excellent organizational skills, to manage a high volume of client accounts, and prioritize tasks effectively
  • CRM proficiency

References

References available upon request.

Timeline

Sales Consultant

AmOne
10.2018 - Current

Sales Consultant

Lexington Law Firm
03.2015 - 09.2018

Military Police Officer

Army
09.2013 - 02.2015

High School Diploma -

Bayside High School

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Desiree Whiteley