Desiree Wilber
Von Ormy,TX
Summary
Hard Working, Organized, Efficient, Reliable, Friendly, Fast Learner, Outgoing. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
17
17
years of professional experience
Work History
Store manager
Circle K
06.2021 - 02.2026
- Daily store FUNCTIONS including customer service, Cashiering, Promotional Sales, Cleanliness and appearance of store from signage to stocked products
- Ensuring ecosure standards and mystery shop experiences (so far to date 96% ecosure, 93.6 Mystery shop)
- Staffing and daily employee scheduling
- Payroll, Ordering and handling cash through SMCO and safe deposits
- Scan Audits ensuring proper inventory counts
- Ordering product for store
- Working with vendors to ensure proper product is ordered for store needs
- Checking in all inventory that comes through delivery
- Participation in Team meetings and corresponding with corporate support staff
- Building business outreach relationships with surrounding businesses and multi dwelling units
- Daily store data input into PDI
- Daily data input through Microsoft Excel, PowerPoint, and Word.
- Led daily operations, ensuring store compliance with safety and cleanliness standards
- Trained and mentored team members on customer service protocols and operational procedures
- Analyzed sales data to identify trends, informing merchandising strategies for improved performance
Head photo department specialist
Walgreens
03.2013 - 12.2015
- Personal and telephonic customer support
- Managing logistics and department inventory
- Servicing all customer transactions
- Maintaining and distributing departmental reports to upper management
- Developing bulletins and advertisements for upcoming events and displays.
Administrative assistant
Arlington career institute
06.2009 - 12.2010
- Answering phones
- Faxing documents
- Managing incoming and outgoing mail
- Maintaining the Attendance Records database
- Notifying staff by e-mail (or other means) of all departmental changes and events
- Greeting potential students.
Education
Paralegal Certificate -
Arlington Career Institute
Dunagan & Dunagan10-2009
G.E.D. -
Wharton High School
05-2003
Skills
- Microsoft Teams
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- PowerPoint
- Staff Scheduling
- Payroll
- Cash Ordering and Deposits
- PDI Data Entry
- Problem-solving
- Multitasking and organization
Websites
Accomplishments
Participated in Circle K Women's Council, collecting donations and giving time to different events planned throughout the year.
Affiliations
- Circle K Womens Council
- Meet Monthly to plan and execute different community needs from highway beautification to collecting donations for school supplies to food for people in need to clothing for women's needs.
Passions
Growing within the company
Languages
English
Timeline
Store manager
Circle K
06.2021 - 02.2026
Head photo department specialist
Walgreens
03.2013 - 12.2015
Administrative assistant
Arlington career institute
06.2009 - 12.2010
G.E.D. -
Wharton High School
Paralegal Certificate -
Arlington Career Institute