Jerry Solano
Aliso Viejo,CA
Summary
Energetically led Zumiez and Victra to new heights, excelling in payroll management and sales coaching. Achieved top 100 salesperson status and drove stores to divisional sales excellence. Expert in customer service and fostering team development, consistently outperforming goals through strategic planning, team management, and loss prevention tactics.
Overview
6
6
years of professional experience
Work History
Store Manager
Victra Inc.
San Clemente
07.2022 - Current
- Managed the recruiting, interviewing, hiring, training, and development of sales consultants.
- Measured KPIs to attack targets of opportunity, as well as celebrate the team's achievements.
- Participated in weekly leadership meetings to improve opportunities in sales performance.
- Created and implemented individual performance plans every period to recognize accomplishments, and encourage improvement.
- Recorded and tracked daily sales performance for the store and team members in order to ensure alignment with company standards and goals.
- Verizon Wireless Premium Retailer
Store Manager
Zumiez Inc.
San Clemente
12.2019 - 07.2022
- Conducted cyclical and annual performance reviews and evaluations
- Developed and led tactics to mitigate loss through my management and sales team
- Created weekly schedules in compliance with payroll guidelines to maximize profitability
- Participated in cyclical leader retreats and meetings in order to learn and collaborate with peers to enhance managerial skills
- Provided a genuine, authentic, and memorable experience to all customers directly and through my team
Assistant Manager
Zumiez Inc.
Irvine
11.2018 - 12.2019
- Implemented and enforced store policies as set by the store manager
- Acted as a communication channel between the store manager and the sales team
- Received Rookie of the Year award in the district for 2018
- Achieved top 150 salesperson in the company for 2019
- Achieved top 100 salesperson in the company for 2020
- Led the store to achieving top divisional sales performance award for 2020
Education
High School Diploma -
Laguna Hills High
01.2017
Skills
- Payroll management
- Scheduling
- Loss Prevention
- Store merchandising
- Sales data interpretation and reporting
- Microsoft Teams
- Microsoft Outlook
- Microsoft Excel
- Inventory management
- Recruitment
- Sales coaching
- POS systems
- Bank deposit procedures
- Operational budgeting
- Inventory audit
Personal leadership developments
JUNIOR YOUTH (JY) MENTORSHIP (AGES 12-15) Since 2015 - Animate the noble and altruistic qualities inherent in this age group. Support JY develop their power of expression. Assist JY build a strong moral structure that can guide them throughout their lives.
Military experience
ARMY RESERVES, February 2017 to February 2023 - Assigned as a platoon and company medic in the 350th Engineering Co. Recipient of Army Achievement Medal for search and rescue operation in 2018
Timeline
Store Manager
Victra Inc.
07.2022 - Current
Store Manager
Zumiez Inc.
12.2019 - 07.2022
Assistant Manager
Zumiez Inc.
11.2018 - 12.2019
High School Diploma -
Laguna Hills High
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