Desirhae Buice
clayton
Summary
Dynamic Patient Access Representative skilled in customer service, insurance verification, and appointment scheduling. Known for enhancing patient experiences and optimizing processes to drive satisfaction. Good with handling food and serving it. Great with communication high work ethic.
Overview
2027
2027
years of professional experience
Work History
Patient Access Representative
Moutain Lakes Medical Center
Clayton Ga
03.2025 - Current
- Managed patient check-in and registration processes to ensure accurate data collection.
- Assisted patients with insurance verification and authorization requirements efficiently.
- Coordinated appointment scheduling, optimizing patient flow and resource allocation.
- Responded promptly to patient inquiries, enhancing overall customer service experience.
Drink Maker
Dunkin' Donuts
Clayton Ga
06.2023 - 11.2023
- Prepared and served various beverages according to company recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient operations during peak hours.
- Assisted in training new team members on beverage preparation techniques and equipment usage.
- Monitored inventory levels of supplies, ensuring timely restocking for uninterrupted service.
Stocker
Walmart
Claytob Ga
11.2022 - 05.2023
- Stocked shelves efficiently, ensuring product availability and organization.
- Assisted in inventory management, performing regular checks for stock levels and expiration dates.
- Collaborated with team members to maintain cleanliness and safety standards in the sales floor.
- Utilized handheld scanners for accurate tracking of inventory movement and replenishment.
Caregiver
Traces Of Tiger
Clayton Ga
06.2022 - 09.2022
- Provided compassionate care to clients, ensuring comfort and safety in daily activities.
- Assisted with personal hygiene routines, promoting dignity and respect for clients.
- Developed individualized care plans based on client needs and preferences.
- Coordinated medication management, ensuring timely administration as prescribed.
Sales Associate
Walmart
Clayton Ga
09.2021 - 04.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained accurate inventory levels through diligent stock management and organization.
- Operated point-of-sale systems efficiently, ensuring smooth transaction processes.
- Collaborated with team members to achieve daily sales targets and improve overall performance.
Cashier
Zaxbys
Clayton Ga
02.2021 - 08.2021
- Processed orders using point-of-sale system effectively.
- Collaborated with team members to meet service goals.
- Resolved customer complaints promptly to enhance satisfaction.
- Learned operational procedures and adhered to company policies.
Food Preparation Worker
McDonald's
Clayton Ga
07.2020 - 12.2020
- Prepared ingredients for menu items, ensuring freshness and quality standards.
- Operated kitchen equipment safely and efficiently during food preparation.
- Assembled food orders accurately in accordance with customer specifications.
- Maintained cleanliness and organization of workstations throughout shifts.
Cashier
Wendy's
Clayton Ga
2023 - 2023
- Handled cash transactions accurately and efficiently.
- Provided excellent customer service in fast-paced environment.
- Maintained clean and organized work station to ensure safety.
- Assisted customers with menu selections and inquiries.
Education
High School Diploma -
Pennfoster
Remote 12-2026
Skills
- Customer service
- HIPAA compliance
- Patient registration
- Multitasking and organization
- Registration and admissions
- Phone and email etiquette
- Problem-solving
- Team collaboration
- Money handling
- Flexible schedule
- Payment processing
- Information collection
- Customer follow-up
- Caring and empathetic
- Calm and effective under pressure
Timeline
Patient Access Representative
Moutain Lakes Medical Center
03.2025 - Current
Drink Maker
Dunkin' Donuts
06.2023 - 11.2023
Stocker
Walmart
11.2022 - 05.2023
Caregiver
Traces Of Tiger
06.2022 - 09.2022
Sales Associate
Walmart
09.2021 - 04.2022
Cashier
Zaxbys
02.2021 - 08.2021
Food Preparation Worker
McDonald's
07.2020 - 12.2020
Cashier
Wendy's
2023 - 2023
High School Diploma -
Pennfoster