Desmond Phillips
Lithonia,GA, United States
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Salesperson
Carter Water
02.2022 - 01.2024
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Generated new leads through networking and attending industry events.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Logged reports, expenses, receipts, and sales in company database.
- Developed and delivered engaging sales presentations to convey product benefits.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Informed customers of promotions to increase sales productivity and volume.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Negotiated prices, terms of sales and service agreements.
- Attended monthly sales meetings and bi-weekly sales trainings.
- Contributed to event marketing, sales and brand promotion.
- Quoted prices, credit terms and other bid specifications.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and implemented sales strategies to increase profits.
Education
High School Diploma -
Rockdale County High School
Conyers, GA03.2015
Skills
- Account Management
- Cross-Selling Products and Services
- Customer Engagement
- Relationship Selling
- Negotiation
- Objection Handling
- Closing Techniques
- Trial Close
- Strong communication
- Product knowledge
- Emotional intelligence
- Sales Presentations
Timeline
Salesperson
Carter Water
02.2022 - 01.2024
High School Diploma -
Rockdale County High School