Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Desmond Ross Jr

Fort Collins,CO

Summary

Detail-oriented Title Clerk with a strong history of high productivity and efficient task execution. Proven expertise in document verification and data entry accuracy, ensuring compliance with county clerk office standards. Exceptional time management and problem-solving skills facilitate effective communication with clients and lenders.

Overview

12
12
years of professional experience

Work History

Title Clerk

Ken Garff Ford Ft Collins
Fort Collins, Colorado
03.2023 - Current
  • Coordinated with dealerships, county clerk offices, and customers to facilitate timely title transfers.
  • Processed over 1,500 title transfers across all fifty states, collaborating with over thirty lenders.
  • Remitted payment for auto loan payoffs on vehicles traded into dealerships.
  • Maintained organized records of processed titles, dealership registrations, and associated documentation.

Delivery Driver

Door Dash
10.2018 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.

Closing Coordinator

Mortgage Connect
01.2021 - 03.2022
  • Audited Mortgage documents such as deeds, notes, and closing disclosures
  • Prepared closing disclosures, post-closing records and disbursements.
  • Investigated and verified title vesting and encumbrances
  • Took incoming customer service calls and made outgoing calls to collect any funds that were due before the closing date.
  • Contacted appropriate agencies to complete searches, order records and obtain documents.

Title Agent

Markley Motors
Fort Collins, CO
08.2019 - 12.2020
  • Prepares tax and title documents for new and used vehicle purchases
  • Submits all legal transfer work to the Department of Motor Vehicles
  • Verifies that funds have been collected and the correct lienholder paid off before processing title applications
  • Provided customer support through email, incoming and out going calls, and in person
  • Occasionally covered the front desk and handled receptionist tasks.

Title Clerk

Refijet
Denver, CO
06.2017 - 07.2019
  • Responsible for completing all auto title transactions across all fifty states including lease buyouts and private party sales
  • Daily use of Microsoft Excel to create spreadsheets updates on all customer accounts for lenders
  • Communication between motor vehicle departments and customers to process title transactions.

Title Agent

AUTOPAY
Denver, CO
10.2016 - 06.2017
  • Responsible for all aspects of title documentation, preparation, and submissions for customers
  • Researching information required to complete the appropriate documentation while working with motor vehicle departments located in varying states
  • Following up with customers on necessary documents and signatures
  • Keeping accurate records of pending applications and perfected titles.

Auto Insurance Agent

TELETECH
Greeley, CO
09.2015 - 05.2016
  • Examine claims forms and other records to determine insurance coverage.
  • Making necessary adjustments to policies, and reviewing potential discounts with customers.
  • Obtained a license in property and casualty insurance in seventeen states.
  • Collaborated with underwriters to assess risk and finalize policy approvals.

Recreation Attendant

UNIVERSITY OF NORTHERN COLORADO
Greeley, CO
09.2013 - 08.2015
  • Selling gym memberships and equipment to qualifying students and alumni
  • Supervising the facility in order to maintain a safe lifting environment for patrons
  • Logging gym daily attendance and inventory through online computer programs.

Education

High School Diploma -

Granndview High School
Aurora, CO

University of Northern Colorado
Greeley

Skills

  • Attention to detail
  • Customer relationship management
  • Time and efficiency management
  • Research skills
  • Customer communication strategies
  • Documentation closure
  • Title compliance
  • Lien verification
  • Document preparation
  • Title processing
  • Problem solving

Accomplishments

Passed the SAFE MLO national component with over a 75% and completed all required education hours.

Certified public notary in the state of Colorado.

Processed auto title paperwork in all fifty states. Audited and prepared closing mortgage documents in all states except New York.

Timeline

Title Clerk

Ken Garff Ford Ft Collins
03.2023 - Current

Closing Coordinator

Mortgage Connect
01.2021 - 03.2022

Title Agent

Markley Motors
08.2019 - 12.2020

Delivery Driver

Door Dash
10.2018 - Current

Title Clerk

Refijet
06.2017 - 07.2019

Title Agent

AUTOPAY
10.2016 - 06.2017

Auto Insurance Agent

TELETECH
09.2015 - 05.2016

Recreation Attendant

UNIVERSITY OF NORTHERN COLORADO
09.2013 - 08.2015

High School Diploma -

Granndview High School

University of Northern Colorado

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