Desmond Sasser
Bradenton,FL
Summary
Dedicated and punctual worker with a passion for business acumen. Constantly seeks opportunities to enhance knowledge and leadership in all career areas. Adaptable, flexible, agreeable, and bold enough to consistently deliver exceptional performance. Experienced in team leadership, operational efficiency, and strategic planning. Utilizes advanced problem-solving skills to drive productivity and effectively resolve conflicts. Demonstrates ability to foster collaboration and achieve significant results.
Overview
3
3
years of professional experience
Work History
Co-Manager
Racetrac Petroleum Inc.
08.2022 - 08.2024
- Assistant to General Manager; acted as Acting Store Manager in lieu of General Manager
- Training and development of new and existing team members, analysis and implementation of new policies by Racetrac and the General Manager, scheduling of employees, hiring/termination/interviewing, quality assurance, crisis management.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage. Maintained progress in area for 14 consecutive months.
- Knowledgeable of key business practices to help implement a low margin under 6-7% with high return month-over-month
Grocery Team
Publix Grocery
08.2021 - 07.2022
- Lead of grocery stock team to direct and assist team in unloading the daily product from truck delivery
- Worked throughout the shift with team and management to effectively stock all product in accordance to best practices for freshness and efficiency
- Enhanced store appearance by designing visually impactful displays that attracted customer attention.
- Resolved customer complaints promptly, maintaining excellent relationships with patrons.
- Reduced shrinkage rates through diligent monitoring of expiration dates and proper rotation practices.
- Food Safe practices implemented at all times
- Highest level of customer care, professionalism and hospitality was required and delivered upon
- Assisted in budget preparation for the grocery department by analyzing historical data on sales trends.
Education
B.A - Business Administration
University of Georgia
Athens, GA04.2020
Skills
- Microsoft Proficient
- Leadership
- Staff Training and Development
- Staff Management
- Punctuality
- Customer Care
- Adaptability
Hobbies and Interests
- Animal Care
- Furthering Education
- Elevated Success in the Business World
- Film Development
Timeline
Co-Manager
Racetrac Petroleum Inc.
08.2022 - 08.2024
Grocery Team
Publix Grocery
08.2021 - 07.2022
B.A - Business Administration
University of Georgia
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