Desmond Winston
Indianapolis
Summary
Personable and analytical, bringing strong organizational skills and problem-solving mindset. Possesses understanding of state regulations and eligibility criteria, coupled with data management and customer service skills. Committed to ensuring accurate and efficient eligibility determinations to support community needs.
Overview
4
4
years of professional experience
Work History
State Eligibility Consultant
State of Indiana
05.2025 - Current
- Assisted in evaluating eligibility criteria for state programs and initiatives.
- Communicated with people from various cultures and backgrounds on application process.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Processed and certified documents for accuracy and compliance with government regulations.
Intern
Beacon of Hope
01.2025 - 04.2025
- Assisted clients in navigating legal resources and support services.
- Facilitated safety planning sessions to enhance client security and well-being.
- Documented case notes and maintained accurate records for client files.
Social Media Content Creator
Self Employed
02.2022 - Current
- Engaged with followers, fostering community interaction and customer loyalty.
- Created relationships from various individuals within different cultures across the world.
Education
Bachelor of Arts - Social Work
IU East Indianapolis
Indianapolis05-2024
M.D. - Social Work
IU East Indianapolis
Indianapolis06-2028
Associates in General Studies -
Ivy Tech
Indianapolis05.2020
High School Diploma - undefined
Warren Central High School
Indianapolis05.2017
Skills
- Communication
- Empathy
- Critical Thinking
- Flexibility
- Teamwork
- Leadership
- Telephone etiquette
- Eligibility determination
Accomplishments
- Crowned 2017 Prom King
- Self employed live streamer generating over $7,000.
Interests
Music Production, Art, Joining Communities, Travelling, Helping others
Languages
Spanish
Elementary
Timeline
State Eligibility Consultant
State of Indiana
05.2025 - Current
Intern
Beacon of Hope
01.2025 - 04.2025
Social Media Content Creator
Self Employed
02.2022 - Current
High School Diploma - undefined
Warren Central High School
Bachelor of Arts - Social Work
IU East Indianapolis
M.D. - Social Work
IU East Indianapolis
Associates in General Studies -
Ivy Tech