DES’REE MOYE
Tristate Bariatrics
Goshen,NY
1
Language
4
years of professional experience
Healthcare professional with experience in patient services, front desk operations, high-volume call handling, insurance communication, scheduling, and electronic health records. Skilled in fast-paced medical environments with strong communication, organization, and patient support abilities.
Work History
Patient Services Representative
8 Months- Manage 200+ inbound patient calls daily and assist with patient inquiries.
- Communicate with insurance companies regarding patient needs and coverage.
- Schedule appointments and coordinate patient transportation.
- Process medication requests and communicate with pharmacies.
- Send faxes and emails to medical offices, pharmacies, and other healthcare providers.
- Maintain accurate patient information and documentation in Epic.
Front Desk Receptionist
4 Months- Check patients in and out and manage appointment scheduling.
- Answer incoming calls and assist patients and medical offices.
- Maintain accurate electronic health records.
- Processed financial transactions by collecting co-payments from patients efficiently.
Patient Care Technician
10 Months- Monitored patients remotely to ensure safety.
- Communicated patient concerns with nursing staff.
- Documented patient activities and behaviors.
Patient Care Technician
1 Year 1 Month- Monitored and recorded patient vital signs and conditions.
- Assisted patients with daily living activities and personal care.
- Responded to patient needs and documented care provided.
Education
CNA - Certified Nursing Assistant
Skills
High-Volume Patient Call Handling (200+ daily)
Epic / Electronic Health Records
Patient registration
Appointment coordination
Insurance Communication
Pharmacy & Medication Coordination
Transportation Scheduling
Fax & Email Communication
Data entry
Healthcare Customer Service
Spanish – Professional Proficiency
Languages
Spanish
Full Professional
Timeline
Front Desk Receptionist
Tristate Bariatrics
06.2026 - CurrentRead More
Patient Services Representative
Epic Heart and Vascular Care
02.2026 - CurrentRead More
Patient Care Technician
Garnet health
09.2023 - 07.2024Read More
Patient Care Technician
Montefiore St. Luke’s
10.2022 - 11.2023Read More
Hudson Valley Career Training
CNA from Certified Nursing Assistant
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Minisink Valley
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