Desta Ghebreab
Plano,TX
Summary
Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
Overview
32
32
years of professional experience
Work History
Waitress
Darden Restaurants, Olive Garden
Plano, TX
05.2007 - 06.2021
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Stocked server areas with supplies before, during and after shifts.
Manager
Gastätte zum Oberer See - Family owned Restaurant
Karlsruhe, Germany
08.1989 - 10.2004
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
Manager's Assistant
HA-BE Druckerei Heidelberg
Heidelberg , Germany
03.2001 - 03.2004
- Restocked office supplies daily and troubleshot problems with equipment to keep operations on-track.
- Freed up management for more important business by personally handling basic responses to email and letters.
- Facilitated communication between managers and employees by writing professional internal correspondence.
- Maintained records through timely updates to employee and other files.
Education
GED -
Helene Lange Schule
Karlsruhe, Germany 07.1990
Skills
- High-volume dining
- Point of Sale (POS) system operations
- Menu memorization
- Safe food handling
- Sales Techniques
- Wine pairings
- Dish preparation
- Special dietary requirements
- Liquor, wine and food service
- Food safety understanding
- Menu knowledge
- Fluent in 3 languages German, English and Tigrinya currently learning Spanish
Internships
After High School I did 1 year internship at the Karlsruhe Klinikum (Hospital) my job was to assist the doctor with patient needs and well being as well as keeping documentation of all procedures and medical plans.
Right after the hospital I started my 1 year internship at the Karlsruher Daycare, there we were responsible for the development and beginning lessons of children ranging from ages of 3 months to 3 years.
Timeline
Waitress
Darden Restaurants, Olive Garden
05.2007 - 06.2021
Manager's Assistant
HA-BE Druckerei Heidelberg
03.2001 - 03.2004
Manager
Gastätte zum Oberer See - Family owned Restaurant
08.1989 - 10.2004
GED -
Helene Lange Schule