Destanee Batts
Nashville,Tennessee
Summary
Seasoned HR Manager with background in both large corporate and startup environments. Brought comprehensive understanding of human resources, including recruitment strategies, employee relations, and policy development to past roles. Demonstrated strengths include strategic planning, conflict resolution, training program implementation and leadership development. Made significant impact through the successful creation of effective onboarding programs and fostering positive work environment for all staff.
Overview
11
11
years of professional experience
Work History
HR Manager
Elmington Capital
Nashville, Tennessee
12.2024 - Current
- Collaborated with executives to align HR strategies with overall business objectives.
- Developed HR policies aligning with company goals and compliance standards.
- Implemented performance management systems to enhance employee evaluations and feedback processes.
- Facilitated training programs to advance professional development and cultivate leadership skills.
- Analyzed employee turnover data to pinpoint trends and inform targeted retention strategies.
- Implemented diversity initiatives designed to promote an inclusive work environment where everyone is respected regardless of race, gender identity and expression or sexual orientation.
- Collaborated with other departments to support their business objectives through effective HR initiatives.
- Prepared reports detailing various aspects of human resources operations such as staffing levels, salary ranges, compensation plans.
- Provided HR consultation services to leadership and department heads.
- Reported on workplace health and safety compliance to superiors.
- Managed leave of absence requests for employees and ensured compliance with policies.
- Reviewed and processed medical certifications for leave eligibility determinations.
- Coordinated claims process for injured workers, ensuring timely documentation and compliance.
- Conducted training sessions on workers' compensation policies for staff and management.
- Evaluated claim trends to identify potential areas for policy improvement and risk management.
- Collaborated with cross-functional teams to implement wellness initiatives effectively.
- Conducted surveys to gather employee feedback on compensation and benefits offerings.
- Supported the integration of new HRIS tools for streamlined total rewards management.
- Facilitated workshops to educate employees about their total rewards options.
- Executed all HR functions on a multi-state level.
Regional Director of Human Resources
Retirement Unlimited
08.2023 - 11.2024
- Created and executed targeted recruiting strategies to attract top talent, aligning with organizational goals.
- Implemented employee engagement and associate appreciation
- Supported and trained teams to implement HR strategies across multiple assisted living facilities in various states, enhancing operational efficiency.
- Conducted employee relations investigations and resolved ethical claims, fostering a fair workplace culture.
- Work in tandem with the legal department to mitigate risk and resolve, assist, and/or mediate EEOC claims
- Managed workers' compensation claims for employees across multiple locations.
- Facilitated ADA, FMLA, and personal leave processes.
- Conduct terminations, investigations, and performance improvement plans
- Complete monthly, quarterly, and annual audits according to state, federal, and community requirements
- Executed all HR functions on a multi-state level.
Human Resources Manager
Advanced Medical Integration
01.2022 - 08.2023
- Consult, train, and implement action plans for multi-disciplinary health clinics in multiple states.
- Train and Develop clinic owners and directors
- Develop and implement policies, procedures, and handbooks according to state and federal regulations
- Troubleshoot clinic operations
- Executed targeted recruiting strategies to attract qualified candidates for multi-disciplinary clinics.
- Developed and implemented employee retention programs to enhance staff engagement and reduce turnover.
- Managed workers' compensation claims process to ensure compliance with regulations.
- Benefit planning for individual clinics based on budget, size, and desired benefits.
- Organized and developed comprehensive training materials and agendas to support staff development across multiple clinics.
- Executed all HR functions on a multi-state level.
Assistant Executive Director
Market Street East Lake
12.2020 - 01.2022
- Oversaw community operations, human resources, sales, and environmental services to ensure alignment with organizational goals.
- Payroll / Benefit Management
- Managed daily scheduling and coordinated tasks to enhance workflow efficiency.
- Department Management
- Developed and maintained professional relationships with stakeholders to strengthen marketing initiatives.
- Accounts Payable / Accounts Receivables
- Terminations, Investigations, and Performance Improvement Plans
- Workers’ Compensation
- Associate Training, Orientation, and Development Plans
Customer Service Representative
Credit Central, LLC
01.2018 - 12.2020
- Provided customer service support to clients, addressing inquiries and resolving issues to enhance overall satisfaction.
- Ensured customer accounts met compliance standards
- Oversaw customer accounts, auditing for state and company compliance while training new associates from surrounding branches.
- Managed customer collections processes to ensure timely recovery of outstanding payments.
- Facilitated onboarding and training for new hires
- Performed employment verification for applicants
- Maintained daily account balances and processed deposits
- Engaged in marketing and networking initiatives
Office Manager/Chiropractic Assistant
Schnarr Chiropractic
04.2015 - 01.2018
- Administered tens unit therapy and heat/ice therapy to patients.
- Oversaw payroll documentation and executed timely disbursements to ensure accurate employee compensation.
- Processed payment transactions for customers, maintaining accuracy and contributing to efficient operations.
- Analyzed daily account balances and processed deposits.
- Managed and organized files for associates, enhancing accessibility and compliance.
- Maintained general ledger accounts accurately.
- Interviewed candidates for job positions.
Education
AS - GENERAL STUDIES
MOTLOW COLLEGE
Tullahoma, TNBA - HR BUSINESS MANAGEMENT
TREVECCA NAZARENE UNIVERSITY
Nashville, TNSkills
- Employee Relations
- Compliance auditing
- Training
- Team building
- Servant leadership
- Excellent communication
- Interpersonal skills
- Conflict resolution
- Versatile
- Multi-skilled
Timeline
HR Manager
Elmington Capital
12.2024 - Current
Regional Director of Human Resources
Retirement Unlimited
08.2023 - 11.2024
Human Resources Manager
Advanced Medical Integration
01.2022 - 08.2023
Assistant Executive Director
Market Street East Lake
12.2020 - 01.2022
Customer Service Representative
Credit Central, LLC
01.2018 - 12.2020
Office Manager/Chiropractic Assistant
Schnarr Chiropractic
04.2015 - 01.2018
AS - GENERAL STUDIES
MOTLOW COLLEGE
BA - HR BUSINESS MANAGEMENT
TREVECCA NAZARENE UNIVERSITY