Worked with all three main cell phone carriers Verizon, T-Mobile, and AT&T
Learned everyone of the plans, executed how to make all the sales needed
Working here I did a lot of carrier port overs, which was a lot of Verizon due to the port over byod offers they had
Mainly focused on postpaid voice
Customer satisfaction is everything
Manager
AT&T Prime Communications
11.2018 - 01.2021
Familiarize myself with the AT&T plans
Counting Inventory
Direct sales of cell phones
Set perfect plans to fit customers needs for AT&T and DirecTV
Helped out with any issue for a customer
Handled postpaid, and prepaid activations
Provided technical support for customers with phone issues
Handled the register for client sales
Customer service and satisfaction was the ultimate goal
Hostess
Ruby Tuesday’s
Fishkill, New York
06.2018 - 11.2018
Sat customers at their tables
Cleaned off tables after customers leave and before customers sat down
Assistant Store Manager
Family Dollar
Beacon, New York
06.2017 - 11.2017
Counted the Safe Store merchandising Cleaned the store Check deposits
Till deposits Management skills
Education
High School diploma - undefined
Palatka High School
Palatka, Florida
01.2016
Skills
Safe food handling, food and beverage pairing, effective multitasking, flexible and adaptive, cash handling, able to lift above50 pounds, customer service oriented, budgeting and cost control, works well under pressure, sales techniques, outstanding cleanliness, issue resolution, merchandising, inventory handling, records management, loss prevention, relationship selling, cheerful and energetic, shift checklists, strong communication skills, payment processing, team leadership, time management, reliable and dependable, dedicated team player, flexible schedule, organizational skills